Product Manager-Experience and Journey

Skillventory; Pune District; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Skillventory is seeking a senior product leader to own end-to-end customer journeys across onboarding, payments, lending, and servicing. You will design mobile-first experiences, optimise funnels, and drive personalization using behavioural insights and A/B testing.

You will collaborate with Product, Engineering, Design, Data, CRM, Risk, and Operations teams to improve engagement and experience, leveraging tools like Figma and analytics platforms to iterate rapidly.

Qualifications

• 6–12 years of Product Management or UX-led experience in Fintech, BFSI, Payments, or Consumer Apps.
• Strong expertise in journey mapping, funnel optimization, personalization, and analytics.
• Experience with tools like Figma, CleverTap/MoEngage/WebEngage, Tableau/Power BI, and API tools (Postman/Swagger).
• Excellent stakeholder management and problem-solving skills.

Responsibilities

• Own end-to-end customer journey mapping across onboarding, payments, lending, and servicing.
• Design intuitive, mobile-first user experiences and optimise conversion funnels.
• Drive personalization through behavioural insights, nudges, and experimentation (A/B testing).
• Partner with Product, Engineering, Design, Data, CRM, Risk, and Operations teams.
• Analyze user behavior and journey metrics to continuously improve engagement and experience.

Skills

Product management

UX-led experience

Fintech

Onboarding and journey mapping

Tools

Figma

CleverTap

MoEngage

WebEngage

Tableau

Power BI

Postman

Swagger

Job description

Key Responsibilities:

• Own end-to-end customer journey mapping across onboarding, payments, lending, and servicing.


• Design intuitive, mobile-first user experiences and optimise conversion funnels.


• Drive personalization through behavioural insights, nudges, and experimentation (A/B testing).


• Partner with Product, Engineering, Design, Data, CRM, Risk, and Operations teams.


• Analyze user behavior and journey metrics to continuously improve engagement and experience.

Requirements:

• 6-12 years of Product Management or UX-led experience in Fin-tech, BFSI, Payments, or Consumer Apps.


• Strong expertise in journey mapping, funnel optimisation, personalization, and analytics.


• Experience with tools like Figma, CleverTap/MoEngage/WebEngage, Tableau/Power BI, and API tools (Postman/Swagger).


• Excellent stakeholder management and problem-solving skills.