Product Manager – Engagement & Retention

BookMyMentor; Bengaluru; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

BookMyMentor is looking for a Product Manager – Engagement & Retention to drive product-led strategies that deepen user engagement and strengthen retention. You will build habit-forming experiences and optimize lifecycle journeys.

The ideal candidate has 3–6 years in Product Management, a strong background in user engagement, and analytics skills, including SQL and Tableau. This role empowers you to make a significant impact within a rapidly expanding organization.

Qualifications

• 3–6 years in Product Management, Growth, Lifecycle, or relevant B2C roles.
• Experience in fintech, gaming, quick commerce, consumer apps preferred.
• Proven track record in improving engagement and retention metrics.

Responsibilities

• Own the customer engagement and retention roadmap end-to-end.
• Build and optimise lifecycle journeys across activation, engagement, and reactivation.
• Identify drop-offs and opportunities using data analysis.

Skills

Product Management

Lifecycle Management

User Engagement

Data Analytics

SQL

A/B Testing

Education

Bachelor’s in Business, Economics, Engineering or related field

MBA/Master’s from a top-tier institution

Tools

Tableau

Python

Job description

We are looking for a Product Manager – Engagement & Retention to drive product‑led strategies that deepen user engagement, improve activation, and strengthen long‑term retention. Your focus will be to build habit‑forming product experiences, optimise lifecycle journeys, and use data‑driven insights to convert active users into loyal, high‑value customers.

Responsibilities:

• Own the customer engagement and retention roadmap end-to-end.
• Build and optimise lifecycle journeys across activation, engagement, and reactivation.
• Identify drop-offs and opportunities using funnels, cohorts, and behavioural data.
• Drive product‑led interventions such as nudges, in‑app experiences, rewards, and personalization.
• Run A/B tests and structured experiments to validate hypotheses.
• Collaborate with design, engineering, marketing, and data teams to deliver high‑impact initiatives.
• Present insights, trends, and business impact to leadership regularly.

Requirements

• Education: Bachelor’s in Business, Economics, Engineering, or related field. MBA/Master’s from a top‑tier institution is preferred.
• Experience: 3–6 years in Product Management, Growth, Lifecycle, or relevant B2C roles.
• Experience in high‑frequency consumer products (fintech, gaming, quick commerce, consumer apps) is preferred.
• Proven track record in improving engagement and retention metrics.
• Strong understanding of growth funnels, habit loops, and retention frameworks.
• Proficiency in SQL and analytics tools (Tableau/Python preferred).
• Comfortable with experimentation, cohort analysis, and data‑driven decision‑making.
• Strong problem‑solving, communication, and stakeholder management skills.

About the Company

Zolve

Finance & Banking

At Zolve, we’re on a mission to make global financial products truly borderless. As people move across the world for education or careers, we believe that financial access shouldn’t be a roadblock. That’s why we’re building a seamless, digital‑first ecosystem where global citizens can bank without boundaries. With high‑limit credit cards and bank accounts that can be set up while still in your home country, we’re redefining financial freedom.

But transformative change requires bold thinkers, problem solvers, and innovators – that’s where you come into the picture. At Zolve, you’ll work at the intersection of technology and finance, building solutions that empower people worldwide. We’re in hyper‑growth mode, expanding rapidly across countries, and looking for exceptional talent to shape the future with us. If you’re ready to make an impact on a global scale, we want to hear from you.