Retention Manager - Product Growth

Taglynk; Bengaluru; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Taglynk is seeking a Retention Manager - Product Growth to drive user repeat rates and increase transaction frequency through data-driven experimentation and product-led interventions. This role sits at the intersection of Product, Growth, CRM, and Data.

You will own the retention roadmap across cohorts, design loyalty programs and pricing levers, and collaborate with cross-functional teams to launch initiatives from concept to impact.

Qualifications

• 5–8 years of experience in product growth, user retention, lifecycle marketing, or consumer internet roles.
• Proficient in SQL, cohort analysis, LTV modeling, and product analytics tools.
• Experience with end-to-end A/B testing and experimentation frameworks.
• Strong bias for action and ability to navigate ambiguity independently.

Responsibilities

• Define and execute the end-to-end retention roadmap across new, active, dormant, and high-value user cohorts.
• Design interventions like loyalty programs, subscriptions, pricing/discount levers, and personalized experiences.
• Analyze user funnels, behavior, and repeat patterns to isolate root causes of drop-offs.
• Run continuous A/B tests to validate retention hypotheses and track incremental metrics.
• Collaborate with Product, CRM, Data, Design, and Business teams to move initiatives from PRD to launch.

Skills

Strong analytical capability

Growth mindset

A/B testing

Bias for action

Tools

Mixpanel

Metabase

Superset

Job description

We are looking for a Retention Manager - Product Growth on behalf of our client—a high-growth, Series C consumer-tech company. This role sits at the intersection of Product, Growth, CRM, and Data. You will lead the strategy to drive user repeat rates, increase transaction frequency, reactivate dormant cohorts, and improve overall customer lifetime value (LTV) through data-driven experimentation and product-led interventions.

What You Will Own

• Retention Strategy: Define and execute the end-to-end retention roadmap across new, active, dormant, and high-value user cohorts.
• Product-Led Retention: Design interventions like loyalty programs, subscriptions, pricing/discount levers, and personalized experiences.
• Data & Cohort Insights: Analyze user funnels, behavior, and repeat patterns to isolate root causes of drop-offs.
• Experimentation Pipeline: Run continuous A/B tests to validate retention hypotheses and track incremental metrics.
• Cross-Functional Execution: Collaborate closely with Product, CRM, Data, Design, and Business teams to move initiatives from PRD to launch.

What We’re Looking For

• 5–8 years of experience in product growth, user retention, lifecycle marketing, or consumer internet roles.
• Strong Analytical Capability: Hands-on expertise with SQL, cohort analysis, LTV modeling, and product analytics tools (Mixpanel, Metabase, Superset, or equivalent).
• Growth Mindset: Deep understanding of product-led retention mechanisms combined with CRM communications.
• A/B Testing Rigor: Proven track record of running end-to-end experimentation frameworks.
• Strong bias for action with the ability to navigate ambiguity independently.

Key Metrics You’ll Drive

• Repeat Transaction Rate & Frequency
• User Reactivation Rates
• Incremental Lifetime Value (LTV) & Retention Rate