Product Manager-Engagement & Retention

Zolve; Bengaluru; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

A dynamic fintech company in Bengaluru is seeking a Product Manager for Engagement & Retention to develop strategies that enhance user interaction and loyalty. The ideal candidate will have 3-6 years of experience in B2C product management, with a strong command of analytics tools and a track record in improving user metrics. Key responsibilities include owning the engagement roadmap and collaborating with various teams to optimize user experiences. This full-time position offers a chance to shape user habits and product success.

Qualifications

• 3–6 years in Product Management, Growth, Lifecycle, or relevant B2C roles.
• Experience in high-frequency consumer products preferred.
• Proven track record in improving engagement and retention metrics.

Responsibilities

• Own the customer engagement and retention roadmap end-to-end.
• Build and optimise lifecycle journeys across activation, engagement, and reactivation.
• Identify drop-offs and opportunities using funnels, cohorts, and behavioural data.
• Drive product-led interventions such as nudges, in-app experiences, rewards, and personalization.
• Run A/B tests and structured experiments to validate hypotheses.
• Collaborate with design, engineering, marketing, and data teams.
• Present insights, trends, and business impact to leadership regularly.

Skills

Understanding of growth funnels

Habit loops

Retention frameworks

Proficiency in SQL

Familiarity with analytics tools

Experimentation skills

Education

Bachelor’s in Business, Economics, Engineering, or related field

MBA/Master’s from a top-tier institution

Tools

Tableau

Python

Job description

ABOUT ZOLVE

Welcome to the financial frontier of limitless possibilities - welcome to Zolve. We're not just a fintech; we're architects of a financial revolution, crafting a narrative that transcends borders. At Zolve, we believe in rewriting the rules of finance to empower global citizens, nomads, and dreamers to navigate the world without constraints.

Zolve is the world's first cross border neo-bank which helps migrants get access to credit in the new country based on their home country credit score. Zolve’s cross‑border capabilities enable global citizens to access financial products such as checking accounts, credit cards, remittances, insurances, and loans seamlessly, helping them to be financially free to pursue their ambitions, without limiting the services to a particular country.

As we continue to grow into multiple geographies, product lines and customer segments, we are seeking a dynamic individual to join us and support our journey.

JOB DESCRIPTION

Role: Product Manager – Engagement & Retention

Location: Bengaluru

Employment Type: Full‑Time

We are looking for a Product Manager – Engagement & Retention to drive product‑led strategies that deepen user engagement, improve activation, and strengthen long‑term retention. Your focus will be to build habit‑forming product experiences, optimise lifecycle journeys, and use data‑driven insights to convert active users into loyal, high‑value customers.

RESPONSIBILITIES

• Own the customer engagement and retention roadmap end‑to‑end
• Build and optimise lifecycle journeys across activation, engagement, and reactivation
• Identify drop‑offs and opportunities using funnels, cohorts, and behavioural data
• Drive product‑led interventions such as nudges, in‑app experiences, rewards, and personalization
• Run A/B tests and structured experiments to validate hypotheses
• Collaborate with design, engineering, marketing, and data teams to deliver high‑impact initiatives
• Present insights, trends, and business impact to leadership regularly

QUALIFICATIONS

Education : Bachelor’s in Business, Economics, Engineering, or related field and MBA/Master’s from a top‑tier institution preferred

Experience :

• 3–6 years in Product Management, Growth, Lifecycle, or relevant B2C roles
• Experience in high‑frequency consumer products (fintech, gaming, quick commerce, consumer apps) preferred
• Proven track record in improving engagement and retention metrics

Skills :

• Strong understanding of growth funnels, habit loops, and retention frameworks
• Proficiency in SQL and analytics tools (Tableau/Python preferred)
• Comfortable with experimentation, cohort analysis, and data‑driven decision‑making
• Strong problem‑solving, communication, and stakeholder management skills