Product Manager - CA Digital Initiatives - Mumbai

Institute of Management Accountants, Inc.; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Institute of Management Accountants, Inc. in Mumbai invites an experienced Product Manager to own the strategy, roadmap and customer experience of the program across banking domains.

You will work with consumer, technology, regulator, and channel stakeholders to align the product with market needs. The role requires agile thinking, data analytics, and the ability to translate insights into actionable features while driving digital journeys and delivering measurable value for customers and the

Qualifications

• Strategic insights and ability to read and understand data.
• Innovative and problem solving approach.
• High on process and technology understanding.
• Understanding of customer life cycle.
• Understanding of regulatory framework and banking.
• Identify & resolve issues in a timely manner.
• Use data, analytics & critical thinking to drive alignment on product vision.

Responsibilities

• Drive digital innovation and maintain competitive edge.
• Collaborate with stakeholders across physical journeys to digitalize processes.
• Provide market, customer, and stakeholder insights to support informed decisions.
• Design, develop and deliver best possible user experience for customers.
• Accelerate adoption of new journeys and coordinate marketing content.
• Address technical enhancements to improve customer experience.
• Develop business strategies and product roadmaps with prioritized features.
• Align product vision with stakeholders and translate it into features.

Skills

Strategic thinking

Data analytics

Stakeholder management

Digital product

Regulatory banking

Job description

Job Description

Product Manager Role is key owner of strategy, roadmap and customer experience of the program across bank. Product Management involves comprehensive understanding of all the key stakeholders viz consumer; technology, industry; regulator; organization, channels, program branding. A product manager develops holistic understanding of the industry and category at product level including dynamics, markets and consumer behavior affecting the product distribution. In the current dynamically changing environment, product management needs to be agile and be able to adapt to technologies and changing consumer behaviors using data analytics.

Job Role

• To drive digital innovation & ensure competitive edge in the industry
• Work closely with stakeholders involved in the physical journey’s to identify the opportunities & approach for digitalizing the processes & customer journeys
• Enable stakeholders to take informed decision in relation to digital journey’s by providing market, customer insights & stakeholder insights
• Design, develop and deliver best possible user experience for customers
• To accelerate the adoption of the new journeys launched
• Support marketing to develop digital content and campaigns on regular intervals for the new journeys introduced
• Technical enhancements to address a requirements or enhance the experience of a customer
• Develop business strategies & product road maps, prioritize features/solutions based on customer needs & impact to the business.
• Identify the segment needs, develop & manage the product offering through constant competition benchmarking, build relevant features & offers to drive customer value proposition & profitability.
• Work closely with various stake holders to translate product vision into features & solutions.
• Design the full wireframe from Idea into executable product roadmap.
• Manage delivery of product enhancements concurrently with feature product visioning & planning.
• Identify & resolve strategic issues that may impair the team’s ability to meet strategic, financial & technical goals.
• Use data, analytics & critical thinking to drive organizational strategy and identify gap areas that needs to be fixed or driven.
• Automating processes and design the full wireframe from Idea into executable product roadmap

Job Requirements

• Strategic insights and ability to read and understand data
• Innovative and problem solving approach
• High on process and technology understanding
• Understanding of customer life cycle
• Understanding of regulatory framework and banking
• Identify & resolve issues in a timely manner
• Use data, analytics & critical thinking to drive alignment on product vision.