Product Manager

Plotline Inc; India; Hybrid; INR 2,000,000 - 3,500,000; Full time

Job summary

Plotline Inc. is seeking a Product Manager to own key modules end-to-end, working directly with customers, designers, engineers, Customer Success, and founders to decide what to build, ship it, and deliver measurable value.

You will own the roadmap for in-app and off-app modules, speak with customers, identify recurring problems, and translate them into scalable product improvements that keep Plotline competitive.

Qualifications

• 3 to 6 years of product management experience in B2B SaaS or comparable technology product.
• Proven ownership of products or modules from prioritization through adoption.
• Evidence of shipping and scaling features across multiple paying customers.
• Strong examples of measurable adoption, usage, retention, or business impact.
• Ability to independently run customer conversations.
• Strong product judgment and customer empathy.
• Experience working closely with product designers and engineers.
• Comfort understanding APIs, SDKs, integrations, data flows, and analytics.
• Strong written and verbal communication.

Responsibilities

• Own assigned modules from roadmap through adoption and continuous improvement.
• Prioritize customer problems using customer evidence, usage data, commercial impact, competitive context, and engineering effort.
• Make clear decisions about what to build, what to delay, and what not to build.
• Define the smallest valuable version and reduce unnecessary scope.
• Speak regularly with customers and independently lead product discussions.
• Participate in QBRs and understand how customers use Plotline.
• Synthesize customer interviews, support issues, usage data, and commercial feedback.
• Separate recurring product problems from one-off feature requests.
• Validate whether shipped solutions have resolved the original problem.
• Regularly evaluate competing products and emerging market trends.
• Identify capabilities where Plotline must match or lead the market.
• Translate competitive findings into practical product decisions.
• Help ensure Plotline is perceived as innovative and AI-first.
• Give designers clear problems, user context, constraints, and desired outcomes.
• Partner closely with engineering on feasibility, trade-offs, edge cases, and delivery.
• Maintain clear scope, requirements, success metrics, and non-goals.
• Resolve ambiguity and unblock decisions during development.
• Coordinate launches with Customer Success, Sales, Marketing, and Support.
• Create rollout, enablement, and adoption plans for every major launch.
• Track customer adoption, repeat usage, customer value, and retention signals.

Skills

Product management

Customer empathy

APIs & data flows

Job description

Join a small, high-output team building the future of in-app engagement. Work on hard problems that matter at scale.

Product Manager

Location

Employment Type

Full time

Location Type

Hybrid

Department

Revenue

Product Manager

Introduction

Plotline helps consumer apps create personalized in-app and off-app experiences without repeated engineering effort.

We are looking for a Product Manager to own key product modules end-to-end. This is a 1-to-n product role focused on improving, scaling, and driving adoption of existing and new capabilities.

You will work directly with customers, designers, engineers, Customer Success, and founders to decide what to build, ship it, and ensure customers receive measurable value from it.

What You Will Own

Own the roadmap for assigned in-app and off-app modules

Speak regularly with customers and participate in QBRs

Identify recurring customer problems and convert them into scalable product improvements

Benchmark Plotline against competitors and close important product gaps

Define requirements and problem statements for design and engineering

Drive features from prioritization through launch, adoption, and iteration

Measure whether shipped features improve customer value

Help establish Plotline as an innovative, AI-first, class-leading product

What Success Looks Like

First 3 Months

Develop a strong understanding of Plotline's customers, products, and competitive landscape

Build relationships with 5 to 6 customers and independently run product conversations

Establish adoption and value metrics for assigned modules

Identify and prioritize the most important product gaps

Own at least one meaningful product improvement from problem definition to launch

First Year

Get each assigned module adopted by at least five paying customers

Improve adoption and meaningful usage after launch

Deliver improvements that solve recurring problems across multiple customers

Keep Plotline competitive with leading customer-engagement platforms

Build a clear, evidence-based roadmap with explicit trade-offs

Demonstrate measurable improvements in customer value, retention, or expansion

Responsibilities

Product Ownership

Own assigned modules from roadmap through adoption and continuous improvement

Prioritize customer problems using customer evidence, usage data, commercial impact, competitive context, and engineering effort

Make clear decisions about what to build, what to delay, and what not to build

Define the smallest valuable version and reduce unnecessary scope

Customer Insight

Speak regularly with customers and independently lead product discussions

Participate in QBRs and understand how customers use Plotline

Synthesize customer interviews, support issues, usage data, and commercial feedback

Separate recurring product problems from one-off feature requests

Validate whether shipped solutions have resolved the original problem

Regularly evaluate competing products and emerging market trends

Identify capabilities where Plotline must match or lead the market

Translate competitive findings into practical product decisions

Help ensure Plotline is perceived as innovative and AI-first

Product Delivery

Give designers clear problems, user context, constraints, and desired outcomes

Partner closely with engineering on feasibility, trade-offs, edge cases, and delivery

Maintain clear scope, requirements, success metrics, and non-goals

Resolve ambiguity and unblock decisions during development

Coordinate launches with Customer Success, Sales, Marketing, and Support

Adoption and Outcomes

Create rollout, enablement, and adoption plans for every major launch

Track customer adoption, repeat usage, customer value, and retention signals

Investigate why valuable features are not being adopted

Improve, reposition, or stop investing based on evidence

What We Are Looking For

3 to 6 years of product management experience in B2B SaaS or a comparable technology product

Proven ownership of products or modules from prioritization through adoption

Evidence of shipping and scaling features across multiple paying customers

Strong examples of measurable adoption, usage, retention, or business impact

Ability to independently run customer conversations

Strong product judgment and customer empathy

Experience working closely with product designers and engineers

Comfort understanding APIs, SDKs, integrations, data flows, and analytics

Strong written and verbal communication

Strong Signals

You can explain what you personally decided, shipped, and improved

You have taken a feature from low adoption to meaningful customer usage

You have rejected attractive requests to protect a more important outcome

You can identify patterns across conflicting customer feedback

You benchmark competitors without blindly copying them

You define success through customer outcomes, not launches

You continue owning a product after it ships

What This Role Is Not

It is not primarily a GTM, sales, or pipeline-generation role

It is not a project-management or ticket-writing role

It is not limited to launching new features

It is not a pure 0-to-1 discovery role

It is not about building custom solutions for every customer

Why Join Plotline?

Own strategically important products used by consumer businesses globally

Work directly with customers, founders, designers, and engineers

Shape the roadmap across in-app engagement, off-app communication, analytics, gamification, and AI

See your work move from customer problem to shipped product and measurable adoption

Operate with meaningful autonomy and clear outcome ownership

If you enjoy understanding customers, making difficult product decisions, shipping with strong teams, and ensuring products create real value after launch, we would love to hear from you.

Work at scale

Move fast

Small team, no bureaucracy. Your work goes from idea to production in days, not months.

Hard problems

Real-time triggers at sub-100ms latency, SDK performance on millions of devices, no-code UI builders - genuinely hard engineering challenges.

Customer obsessed

We work directly with world-class product and growth teams at companies like Dream11, CoinDCX, and Zepto.