Product Manager

Keka Inc.; Hyderabad; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Keka Inc. is seeking a Staff Product Manager to lead the strategy and planning for a product domain, guiding cross-functional teams toward achieving OKRs and KPIs.

You will own end-to-end lifecycle from requirements to launch, perform data-driven analyses, and collaborate with product, design, and engineering to deliver high-impact solutions for retail/ecommerce.

Qualifications

• 6+ years of product management in Ecommerce with AI exposure.
• Experience ideating to delivering products from concept to launch.
• Ability to establish agile digital product practice with UX and Engineering.
• Strong written and verbal communication, including executive-level interactions.
• Experience navigating JIRA and Confluence workflows.

Responsibilities

• Define product metrics from customer insights and end-to-end experience.
• Plan and prioritize multiple projects across domains.
• Lead lifecycle from requirements to launch and post-launch analytics.
• Collaborate with product, engineering and business teams to hit OKRs.

Skills

Product management

AI exposure

Agile practice

JIRA & Confluence

Executive communication

Technical skills

Tools

JIRA

Confluence

Job description

The Product Manager/Staff Product Manager is a high performing, experienced individual contributor with strong organizational savvy, interpersonal and negotiation skills that can provide strong leadership, product planning and product vision that delivers against the company’s OKR/KPI. The Staff Product Manager leads development of a product domain strategy, with strategic planning for product domain portfolio inclusive of dependencies from other teams.

Roles and Responsibilities:

• Create new metrics to measure customer insights, as needed
• From a holistic and global understanding of the end-to-end customer experience based on a synthesis from multiple sources
• Propose and evaluate product changes in other domains based on a holistic understanding of the end-to-end customer experience
• Push for solutions that test boundaries of industry trends and anticipate customer needs
• Set priorities for multiple projects
• Ensure front-end product design is successful
• Ability to write scripts for demos and demonstrate onstage product features
• Identify patterns in complex datasets and develops practical modes

How you'll make an impact

• Plan product launches considering the overall product/tech roadmaps, retail industry and calendar anticipated customer reactions, etc.
• Driving product lifecycle from requirement definitions, research, ux/ui designs, establishing KPIs, technical specs, development, to launch activities and post-launch metrics analysis and iterations.
• Create opportunity assessments and global ROI calculations for proposed strategies in their domain
• Identify corner cases astutely
• Steer technical designs toward architectural patterns and high reliability
• Understand and manage risks and dependencies
• Deliver high-quality products with upfront risk assessments and mitigation strategies
• Lead data analysis for their domain
• Evaluate global impact by creating a hypothesis, executing tests, and analyzing results

Who you'll be working with

• Collaborate with product development and engineering team leads and engineering to consistently manage multiple products to planned milestones with high quality
• Actively track key milestones across multiple programs and maintain accountability for cross-functional teams
• Collaborate across boundaries to build strategic relationships and achieve common goals
• Work collaboratively with Business Team and manage expectations of scope and requirements

Required Skills & Qualifications

• 6+ years of product management experience in a Ecommerce industry and exposure to AI (Retail/ ecommerce is mandatory)
• Experience in taking a product from ideation to execution and successful delivery.
• Demonstrated ability to build out and establish an agile digital product practice in collaboration with UX and Engineering
• Fluent in navigating Atlassian products, such as JIRA for ticket workflow and Confluence for documentation and requirements gathering, etc.
• Excellent technical skills
• Excellent written and verbal communication skills, including an engaging presentation style
• Experience in communication to VP and C+ level: Tech, Business, Finance/Corp

Preferred / Nice-to-Have Skills

• Familiarity with programming languages
• Define product strategy by connecting the dots
• Make product decisions without ambiguity in collaboration with the team
• Manage important stakeholders across the organization while leading initiatives
• Decision-making and accountability/ownership is critical
• One point of executive customer engagement for a large portfolio

About Us:

We are a global, cloud-native organization with a strong presence across North America and India, delivering innovative digital transformation solutions to clients across diverse industries such as Financial Services, Healthcare, Retail & E-commerce, Manufacturing, and Technology. Our strong client base includes Fortune 500 enterprises as well as high-growth mid-market and startup organizations, giving our teams exposure to a wide variety of business challenges and cutting-edge solutions.

Our technology practices are built around modern, future-ready capabilities including Cloud Engineering, Data & Analytics, AI/ML, Digital Experience Platforms, Application Modernization, and Enterprise Solutions such as SAP and other leading platforms. We follow a design thinking-led approach combined with agile and lean engineering practices to deliver scalable, high-impact solutions. Backed by globally recognized certifications such as ISO 27001, SOC 1, SOC 2, SOC 3, UK Cyber Essentials Plus, and CMMI Level 3, we ensure the highest standards of security, compliance, process maturity, and quality across all our engagements.

Why Join Us:

• Opportunity to work on global projects and Fortune 500 clients
• Exposure to cutting-edge technologies
• Strong learning, mentorship, and career growth programs
• Collaborative and innovation-driven work culture