You will support the research, planning, testing and delivery of websites and software products. You will help us understand user needs, research competing products, document requirements, create basic wireframes, test features and coordinate development tasks, working under the guidance of the Founder / Product Lead, who sets priorities and approves product decisions. This role suits someone with a software testing background who wants to develop broader skills in product development.
Market and competitor research:
- research competing products
- their features, pricing and user experience
- identify customer problems and opportunities
- prepare concise comparison reports with sources and recommendations
User research and feedback:
- support user interviews, surveys and feedback collection
- understand how users complete tasks and where they struggle
- organise findings into clear problems and suggested improvements
Requirements and documentation:
- convert product discussions into clear feature requirements, and document user flows, user stories, acceptance criteria, expected behaviour, validation rules and important scenarios
- Keep product documentation updated as requirements change
Basic wireframing:
- create simple screen layouts and user flows in Figma or similar tools, show how users will move through and complete key actions
- revise wireframes based on feedback before development begins
Quality assurance:
- prepare test scenarios and manually test websites and applications, covering forms, workflows, permissions and behaviour across devices and browsers, plus basic API testing where required
- Report bugs with clear steps, expected results, actual results and supporting screenshots, verify fixes, check that existing features continue to work, and identify usability issues alongside functional defects
Project coordination:
- maintain task lists, priorities, progress updates and issue records, and follow up with developers and designers on assigned tasks
- Flag unclear requirements, dependencies and blockers promptly, prepare meeting notes and track agreed actions
AI-assisted work:
- use approved AI tools to assist with research, documentation and test preparation
- review and verify AI outputs before using them
- follow company guidance when handling confidential information and user data