Overview
As an Associate Product Manager, you’ll be the bridge between customer needs, business goals, and technical execution. You’ll manage collaborative decision-making, validate feature assumptions, and ensure product delivery meets both current and future demands. You’ll work across teams to translate complex problems into scalable, user-friendly solutions while building trust with clients through informed, data-backed decisions.
About Us
Welcome to FieldAssist, where Innovation meets excellence.
We are a top-tier SaaS platform that specializes in optimizing Route-to-Market strategies and enhancing brand relationships within the CPG partner ecosystem. With over 1,25,000 sales users representing over 750+ CPG brands across 25+ countries in South East Asia, the Middle East, and Africa, we reach 25,000 distributors and 7.5 million retail outlets every day.
We offer a dynamic work environment where you can excel and contribute meaningfully to our products and customers.
About the role
Product Decision-Making & Problem Solving
- Run 360° problem analysis: define the problem, map solutions, surface edge cases, and secure cross-team alignment.
- Balance user feedback with business needs to decide what to build and when.
- Validate before scale: test assumptions with data deep-dives, future-impact analysis, and small pilots.
- Measure & reduce friction: use SQL and dashboards plus UAT, and NPS to track adoption, defects, and revenue impact and drive UX fixes.
- Prioritize ruthlessly, apply RICE / effort–impact frameworks and weigh company priorities, revenue urgency, and market signals.
Client Interaction & Negotiation
- Lead enterprise client discussions for key decisions, onboarding prep/reviews, and high-value escalations.
- Apply negotiation skills to manage requests — saying “no” when necessary with data-backed reasoning.
- Commit to futuristic builds where relevant, ensuring client confidence without overpromising.
Delivery & Execution
- Oversee sprint deliverables, backlog hygiene, and SOP documentation.
- Guide analysts to ensure quality outputs aligned with product priorities.
- Maintain team sanity by evaluating user-friendliness and forward-compatibility of releases.
- Manage feedback, bugs, and roadmap shifts; lead enterprise UATs to validate features pre-launch.
Collaboration
- Drive collaborative decisions with CST, Tech, Design, and Sales on features, risks, and dependencies.
- Coaches L1/L2 peers on scoping, validation, and delivery.
- Partner with Tech, CS, and QA to deliver high-quality features on schedule; plan cadences accordingly.
- Interface with CS for onboarding, system integrations and issue resolution.
- Lead grooming sessions and async collaboration with Tech/QA.
- Shadow sales calls to gain market context.
- Prepare client demos, presentations, and reviews with CS/PMs.
AI & Tool Adoption
- Integrate AI tools (e.g., ChatGPT, Replit, mail verification tools) into daily workflows for research, UI iteration, and automation.
- Continuously experiment with new tools and methods to boost delivery speed, automate workflows, build reusable systems, and enhance decision quality.
Who we’re looking for
- Bachelor’s degree in Engineering, Computer Science, Business, or related field.
- 2–3 years product experience, preferably in SaaS
- Strong analytical and problem-solving foundation.
- Shapes features through early discovery and data-driven feedback loops (UATs, demos).
- Resolves product escalations and supports CS independently.
- Drives adoption with scalable, reusable solutions.
- Flags scope drift, blockers, and inefficiencies early.
- Makes trade-off calls, employing internal frameworks, during onboarding and prioritizes using urgency, impact, and revenue lenses.