Product Analyst

Mygate; Ernakulam; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Mygate seeks a Product Analyst to collaborate with Product, Engineering, Finance and Operations to analyze business processes and support ERP and internal product tools. You will gather requirements, analyze data, and translate needs into actionable product solutions and dashboards.

The role emphasizes SQL/Excel data analysis, KPI tracking, UAT, and close collaboration across teams to drive process improvements and measurable outcomes.

Qualifications

• MBA / PGDM in Business Analytics, Operations, Finance, IT/Systems, Product Management, or a related field.
• Strong analytical and problem-solving skills.
• Good proficiency in MS Excel, including Pivot Tables, lookup functions, and data analysis.
• Basic to intermediate knowledge of SQL.
• Understanding business processes, workflows, and data analysis.
• Good understanding of basic statistics and analytical concepts.
• Strong communication and stakeholder-management skills.
• Ability to convert business problems into clear and structured requirements.
• Strong attention to detail and ownership of assigned problems.
• Ability to learn quickly and work effectively in a fast-paced, collaborative environment.

Responsibilities

• Understand business processes and identify opportunities to improve existing ERP and internal product workflows.
• Work closely with Finance, Accounting, Operations, and other business teams to gather and understand requirements.
• Translate business requirements into clear product requirements, user stories, workflows, and acceptance criteria.
• Analyze data from ERP and internal systems to identify trends, gaps, errors, and opportunities for improvement.
• Use SQL and Excel to extract, analyze, validate, and interpret business data.
• Build and maintain reports and dashboards using Excel, Power BI, Tableau, or similar tools.
• Define and track relevant product and business KPIs to measure product performance and process efficiency.
• Work closely with Product Managers, Engineering, QA, and business stakeholders throughout the product lifecycle.
• Participate in feature discussions, requirement analysis, process mapping, testing, and product releases.
• Conduct User Acceptance Testing (UAT) and validate that developed features meet business requirements.
• Identify, investigate, and document productor process issues and work with relevant teams to resolve them.
• Perform root-cause analysis and recommend data-driven solutions.
• Maintain clear documentation of requirements, workflows, processes, and product changes.
• Monitor the impact of new features and process improvements and identify further opportunities for optimization.

Skills

Analytical thinking

Problem solving

Communication skills

Stakeholder management

Data interpretation

MS Excel proficiency

Education

MBA / PGDM in Business Analytics or related field

Tools

SQL

Excel

Power BI

Tableau

Job description

We are looking for a Product Analyst to work with Product, Engineering, Finance, and Operations teams to analyze business processes, identify improvement opportunities, and support the development of ERP and internal product tools. The role involves data analysis, requirement gathering, and translating business needs into effective product solutions.

Roles& Responsibilities:

• Understand business processes and identify opportunities to improve existing ERP and internal product workflows.
• Work closely with Finance, Accounting, Operations, and other business teams to gather and understand requirements.
• Translate business requirements into clear product requirements, user stories, workflows, and acceptance criteria.
• Analyze data from ERP and internal systems to identify trends, gaps, errors, and opportunities for improvement.
• Use SQL and Excel to extract, analyze, validate, and interpret business data.
• Build and maintain reports and dashboards using Excel, Power BI, Tableau, or similar tools.
• Define and track relevant product and business KPIs to measure product performance and process efficiency.
• Work closely with Product Managers, Engineering, QA, and business stakeholders throughout the product lifecycle.
• Participate in feature discussions, requirement analysis, process mapping, testing, and product releases.
• Conduct User Acceptance Testing (UAT) and validate that developed features meet business requirements.
• Identify, investigate, and document productor process issues and work with relevant teams to resolve them.
• Perform root-cause analysis and recommend data-driven solutions.
• Maintain clear documentation of requirements, workflows, processes, and product changes.
• Monitor the impact of new features and process improvements and identify further opportunities for optimization.

Requirements

• MBA / PGDM in Business Analytics, Operations, Finance, IT/Systems, Product Management, or a related field.
• Strong analytical and problem-solving skills.
• Good proficiency in MS Excel, including Pivot Tables, lookup functions, and data analysis.
• Basic to intermediate knowledge of SQL.
• Understanding business processes, workflows, and data analysis.
• Good understanding of basic statistics and analytical concepts.
• Strong communication and stakeholder-management skills.
• Ability to convert business problems into clear and structured requirements.
• Strong attention to detail and ownership of assigned problems.
• Ability to work effectively with both technical and non-technical teams.
• Ability to learn quickly and work effectively in a fast-paced, collaborative environment.

Good to Have

• Experience or academic exposure to ERP / accounting systems.
• Knowledge of Power BI, Tableau, or other BI tools.
• Understanding of Product Management or Business Analysis.
• Familiarity with UAT, user stories, process mapping, and requirement gathering.
• Basic understanding of APIs, databases, and system integrations.
• Exposure to Agile/Scrum methodologies.
• Basic knowledge of Python is an advantage.

Why Mygate?

• High-demand product with a massive market opportunity
• Work with a collaborative, fast-paced team where your impact is visible
• Be part of a well-funded start-up driving innovation in community living

About Mygate:

Mygate is India’s leading community living SaaS platform, trusted by 4 million+ residents across 25,000+ gated communities. At its core, Mygate is a Software-as-a-Service solution that empowers housing societies with a powerful suite of tools for security management, communication, payments, and community engagement.

What began as a smarter way to manage visitor entry has evolved into a 360 living experience ecosystem, enabling communities to operate more efficiently while enhancing the quality of everyday life.

Our Ecosystem Includes:

• SaaS Platform (Core):

End-to-end community management software: visitor management, digital payments, facility booking, ERP integration, accounting, complaint management, and communication tools.

• Advertising Platform:

A premium channel that connects brands with affluent, verified households inside gated communities.

Expected to contribute ₹160+ crore annually, forming a key revenue driver.

• Smart Devices:

Expanding beyond software into IoT-powered security and lifestyle devices.

Positioned as a ₹300 crore+ growth opportunity in home automation and consumer electronics.

Mygate Values:

Innovation| Speed | Excellence | Client Service | Confidentiality | Collaboration | Frugality

Disclaimer: Mygate is an Equal Opportunity Employer and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, age, sexual orientation, gender identity, marital status, disability, or any other reason.