Product Advisor (Telecalling Sales)

Airexon Global Technologies; Hyderabad; On-site; INR 190,000 - 279,000; Full time

Benefits offered by this job

Attractive incentives

Career growth opportunities

Sales training & development

Professional work environment

Job summary

Airexon Global Technologies in Hyderabad is seeking a Telecalling Sales professional to handle inbound and outbound calls, understand customer needs, and promote IT services. The role requires strong English and Telugu communication and prior telesales experience.

You will work in a target-driven environment, manage CRM records, and coordinate with internal teams to ensure a smooth onboarding and positive customer experience. English and Telugu fluency are essential.

Qualifications

• Must have 12th or graduate degree.
• Excellent communication in English and Telugu is required.
• Experience in telesales, telemarketing, or related field is preferred.

Responsibilities

• Handle inbound and outbound sales calls; explain products/services.
• Convert qualified leads into sales and achieve targets.
• Maintain accurate CRM records and update after each interaction.
• Coordinate with internal teams for smooth onboarding and feedback.
• Meet KPIs and maintain call quality while following sales processes.

Skills

Excellent English

Kannada fluency

Negotiation skills

Sales closing

Active listening

Customer handling

Target oriented

Basic computer skills

CRM knowledge

Education

12th/Graduate

Tools

CRM

Job description

Position Details

Job Title: Telecalling Sales For IT Company

Location: Raidurg, Hyderabad

Employment Type: Full-Time

Department: IT & Software Sales

Open Positions: 02

Work Shift: 10:00 AM - 6:00 PM

Weekly Off: 1 Weekday

Salary: 17,000 - 25,000 Take Home + Attractive Performance Incentives

Role Overview

We are looking for enthusiastic, energetic, and result‑driven Telecaller Sales Person to join our growing Sales team in Hyderabad. The ideal candidate will be responsible for handling inbound and outbound customer calls, understanding customer requirements, promoting suitable services, converting leads into successful sales, and delivering an exceptional customer experience.

The candidate should possess excellent communication skills in English and Telugu, Hindi And have prior experience in telesales, and be comfortable working in a target‑driven environment.

Key Responsibilities

Customer Interaction

• Handle inbound and outbound sales calls professionally.
• Contact prospective customers and explain products/services.
• Understand customer requirements and recommend suitable solutions.
• Build trust and maintain positive customer relationships.

Sales & Lead Conversion

• Convert qualified leads into successful sales.
• Achieve daily, weekly, and monthly sales targets.
• Perform regular follow‑ups with interested customers.

Handle objections confidently and close sales effectively.

Customer Relationship Management

• Maintain accurate customer records in CRM systems.
• Update customer information after every interaction.
• Ensure high levels of customer satisfaction throughout the sales process.
• Resolve customer concerns professionally whenever possible.

Communication & Coordination

• Coordinate with internal teams for smooth customer onboarding.
• Share customer feedback with management.
• Participate in team meetings and sales training sessions.

Performance Management

• Meet assigned KPIs and productivity targets.
• Continuously improve conversion rates.
• Maintain call quality standards.
• Adhere to company policies and sales processes.

Eligibility Criteria

Educational Qualification

• 12th / Graduate (Mandatory)

Experience

Minimum 1 year of experience in any of the following:

• Telecalling Sales
• Telesales
• Telemarketing
• Collections
• Upselling
• Cross Selling
• Customer Retention
• Renewals
• Voice Process Sales

Mandatory Skills

• Excellent communication skills in English
• Fluency in Kannada
• Strong convincing and negotiation skills
• Customer handling skills
• Sales closing ability
• Active listening skills
• Positive attitude
• Target‑oriented mindset
• Basic computer knowledge
• CRM knowledge is an added advantage

Preferred Candidate Profile

Candidates from unrelated industries without relevant telesales experience will not be considered as freshers.

Key Competencies

• Sales & Lead Conversion
• Telecalling
• Customer Relationship Management
• Negotiation Skills
• Communication Skills
• Persuasion Techniques
• Problem Solving
• Time Management
• Team Collaboration

Salary & Benefits

• 17,000- 25,000 Take Home Salary

Attractive Performance-Based Incentives

• Career Growth Opportunities
• Performance Recognition Programs
• Professional Work Environment
• Sales Training & Development
• Candidates must be fluent in both English and Telugu.
• Only candidates with relevant telesales or telemarketing experience should be scheduled for interviews. preference.
• Candidates from non-relevant industries without telesales experience should not be considered.
• Ensure candidates meet both the language and experience requirements before scheduling interviews.

Why Join Us?

• Attractive incentive structure with unlimited earning potential.
• Opportunity to work with a growing and dynamic sales team.
• Career advancement based on performance.
• Continuous learning and professional development.
• Supportive work culture with strong leadership and training.