Procurement Expert

Jobtailor; Bengaluru; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Jobtailor in Bengaluru seeks an experienced professional to own and standardize global SOW processes and optimize VMS usage. You will drive SOP development, ensure regulatory compliance, and lead regional governance initiatives across a multinational environment.

The role requires 5-8 years in SOW operations, process governance, and VMS optimization, with strong communication and cross-functional collaboration skills to influence multiple teams globally.

Qualifications

• 5-8 years experience in SOW operations, process governance, VMS optimization, or service delivery operations in a multinational environment.
• Extensive knowledge of global recruitment processes, risk management, and process optimization strategies.
• Strong communication, interpersonal skills, and ability to influence across teams and regions.

Responsibilities

• Own and standardize global SOW processes across regions while accommodating local variations.
• Develop, maintain, and update SOPs and working instructions reflecting best practices and regulatory requirements.
• Ensure all processes comply with legal, regulatory, and corporate requirements.
• Drive optimization of the VMS system to improve efficiency, accuracy, and compliance.
• Support configuration, workflow enhancements, automation, and reporting improvements in the VMS.

Skills

SOW operations

Process governance

VMS optimization

Service delivery operations

Cross-functional collaboration

Tools

SAP Fieldglass

Job description

Responsibilities

• Own and standardize global SOW processes, ensuring consistent application across regions while accommodating necessary local variations.
• Develop, maintain, and update Standard Operating Procedures (SOPs) and working instructions to reflect best practices, regulatory requirements, and operational standards.
• Ensure all processes comply with legal, regulatory, and corporate requirements.
• Drive optimization of the VMS system to improve process efficiency, accuracy, and compliance.
• Support configuration, workflow enhancements, automation, and reporting improvements in the VMS.
• Provide guidance and training to stakeholders on VMS best practices, usage, and governance.
• Analyze VMS data to identify trends, bottlenecks, and opportunities for operational improvement.
• Identify opportunities for process optimization through data analysis, feedback, and benchmarking.
• Lead initiatives to implement automation and digitalization to improve efficiency, accuracy, and operational visibility.
• Act as the primary liaison for global and regional stakeholders on process governance and VMS matters.
• Ensure all SOW program processes and VMS operations comply with legal, regulatory, and corporate standards.
• Establish and track KPIs to measure process and VMS performance, compliance, and efficiency.

Requirements

• 5-8 years experience in SOW operations, process governance, VMS optimization, or service delivery operations in a complex, multinational environment.
• Extensive knowledge of global recruitment processes, risk management, and process optimization strategies.
• Strong understanding of VMS systems (preferably SAP Fieldglass), commercial models, rate card governance, and procurement operations.
• Process-oriented mindset with strong attention to detail and quality focus.
• Excellent communication, interpersonal, and organizational skills, capable of influencing across teams and regions.

Core Competencies

Demonstrates expertise in SOW operations and VMS optimization, ensuring compliance with legal and regulatory standards while driving process efficiency and operational visibility. Proficient in developing SOPs and providing training on best practices to enhance stakeholder engagement and process governance.