Procurement Call Centre Executive - Supplier Coordination

Sree Murali Mohana Boiled And Raw Rice Mill Pvt Lt; Hyderabad; On-site; INR 600,000 - 900,000; Full time

Job summary

Sree Murali Mohana Boiled And Raw Rice Mill Pvt Lt in Hyderabad is seeking an Procurement Call Centre Executive focused on supplier coordination and quotation management to ensure timely material availability.

Requires 4-8 years in procurement/co-ordination with agriculture, rice, grains or FMCG suppliers; strong communication, tracker maintenance, and ability to manage supplier pricing and delivery timelines.

Qualifications

• Diploma or Degree in Procurement, Agriculture or a related field will be an advantage.
• Excellent telephone and interpersonal communication skills.
• Strong supplier follow-up and coordination skills.
• Ability to maintain structured trackers and databases.

Responsibilities

• Coordinate with existing and new suppliers through telephone calls, WhatsApp, email and other communication channels.
• Maintain strong and professional relationships with suppliers, vendors, traders and other procurement stakeholders.
• Receive purchase requirements from internal teams and coordinate with suppliers for availability, pricing, quotations and delivery timelines.
• Obtain and follow up on supplier quotations and coordinate requirements through to closure.
• Maintain updated records of supplier details, product categories, quotations, pricing history, supplier interactions and performance.
• Identify new suppliers and alternate sources to improve competitiveness, availability and supply continuity.
• Track supplier commitments and identify delays, shortages, price changes, and supply risks, escalating critical issues to the Procurement Team.
• Maintain daily follow-up trackers, pending requirement reports, supplier performance records, and provide timely updates to Procurement and Stores teams.
• Can understand basic agricultural commodities, crop varieties, quality parameters and market terminology

Skills

Telephone skills

Interpersonal communication

Supplier follow-up

Coordination

Database trackers

Education

Diploma or Degree in Procurement

Diploma or Degree in Agriculture

Job description

Procurement Call Centre Executive - Supplier Coordination

Department: Procurement

Experience: 4 - 8 Years

Industry Preference: FMCG | Rice | Agriculture

We are looking for an Executive Supplier Coordination to support supplier communication, sourcing coordination, quotation management, price and availability tracking, procurement follow-ups, and timely material availability.

The role will involve regular interaction with rice suppliers, paddy traders, farmers, vendors, and internal Procurement and Stores teams.

Key Responsibilities (Supplier Coordination)

• Coordinate with existing and new suppliers through telephone calls, WhatsApp, email and other communication channels.
• Maintain strong and professional relationships with suppliers, vendors, traders and other procurement stakeholders.
• Receive purchase requirements from internal teams and coordinate with suppliers for availability, pricing, quotations and delivery timelines.
• Obtain and follow up on supplier quotations and coordinate requirements through to closure.
• Maintain updated records of supplier details, product categories, quotations, pricing history, supplier interactions and performance.
• Identify new suppliers and alternate sources to improve competitiveness, availability and supply continuity.
• Track supplier commitments and identify delays, shortages, price changes, and supply risks, escalating critical issues to the Procurement Team.
• Maintain daily follow-up trackers, pending requirement reports, supplier performance records, and provide timely updates to Procurement and Stores teams.
• Can understand basic agricultural commodities, crop varieties, quality parameters and market terminology

Experience

• 4 - 8 years of experience in procurement coordination, supplier management and procurement call centre.
• Have experience dealing directly with agriculture, rice, grains, pulses, food products or FMCG suppliers.

Skills & Education Required

• Diploma or Degree in Procurement, Agriculture or a related field will be an advantage.
• Excellent telephone and interpersonal communication skills.
• Strong supplier follow-up and coordination skills.
• Ability to maintain structured trackers and databases.