Process Specialist – US Insurance Ops

Earnmodes; Hyderabad; Hybrid; INR 450,000 - 600,000; Full time

Job summary

Principal’s US Insurance Operations team in Hyderabad seeks a Process Specialist to ensure accurate transaction processing and high service standards. You will review, analyze, and process insurance-related transactions while maintaining compliance and teamwork.

The role requires flexibility in shifts and a partnership-focused approach to customer happiness. The candidate should have a bachelor’s degree and 1–3 years of transaction processing experience in insurance/financial domains, with

Qualifications

• Bachelor’s degree or equivalent from recognized university.
• 1–3 years’ experience in transaction processing in Insurance/Financial domain preferred.
• Typing 30–35 WPM, 30–35 Npm, 98% accuracy.
• Good written and verbal communication skills.
• Willingness to work in rotational shift.

Responsibilities

• Review, analyze, and process transactions following business process documents.
• Maintain accuracy and attention to detail to ensure customer happiness.
• Process transactions timely to meet service standards.
• Handle routine tasks with minimal supervision and multitask.
• Update knowledge resources and respond to inquiries from internal and external collaborators.

Skills

Insurance domain

Attention to detail

Communication

Education

Bachelor’s degree or equivalent

Tools

MS Office

Job description

Job Description

Process Specialist – US Insurance Ops
53049
Insurance
Regular Full-Time
Hyderabad, India
H692 – PGS SBD ITeS India
In-Office few days a week (a minimum of 3 days in office) and Work from Home
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ResponsibilitiesProcess Specialist
At Principal, we provide an outstanding chance to be part of a team that values accuracy, continuous learning, and customer happiness. As a Process Specialist in our Finance/Insurance division, you will play a crucial role in ensuring flawless transaction processing and outstanding service standards. If you are determined to excel and thrive in a collaborative environment, this position is ideal for you!

Responsibilities
Review, analyze, and process transactions strictly following business process documents.
Ensure customer happiness by displaying accuracy and attention to detail.
Process transactions in a timely and methodical manner, striving to meet service standards.
Work on routine matters with minimum supervision and demonstrate the ability to multitask.
Continuously update job knowledge with available resources, resulting in a positive impact at work.
Accept ownership for new and different requests assigned by supervisors and use your initiative in a team environment.
Respond promptly to inquiries from internal and external collaborators.
Adhere to compliance, information security, and regulatory requirements both internally and externally.
Align with PGS policies and show flexibility according to business requirements.

QualificationsEducation:

Bachelor’s degree or equivalent –15yrs of Formal Education from recognized and accredited University

Must Have:

Minimum 1-3 years’ experience of transaction processing in Insurance and Financial Domain preferred
Typing skills – 30 to 35 Wpm, 30 to 35 Npm, 98% accuracy
Good written and verbal communication skills
Willingness to work in rotational shift
Proficient in MS office
Skill set:

• Good knowledge of Insurance domain
• Logical and analytical reasoning, willing to learn new things, adaptability, flexible to work in shifts, multitasking, Team player
• Strong attention to detail to demonstrate possession of problem solving and interpersonal skills.
• Ability to work under pressure in a deadline driven, team-based environment.
• Must be able to prioritize effectively and be flexible as business needs change

Competency:

• Make Sound Business Decisions
• Embrace Change
• Build Strong Partnerships
• Results Oriented

Additional InformationExperience Principal

At Principal, we value connecting on both a personal and professional level. Together, were imagining a more purpose-led future for financial services and that starts with you. Our success depends on the unique experiences, backgrounds, and talents of our employees. And we support our employees the same way we support our customers: with comprehensive, competitive benefit offerings crafted to protect their physical, financial, and social well-being. Check out our careers site to learn more about our purpose, values and benefits.

Principal is anEqual Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Source: Company Career page