PROCESS INNOVATION PROFESSIONAL-HUMAN RESOURCES OPERATIONS

International Business Machines Corporation; Bengaluru; On-site; INR 900,000 - 1,300,000; Full time

Job summary

IBM India Private Limited in Bengaluru seeks an Assistant Manager - HR to support employees and business needs, delivering HR services. You will update HR data, resolve compensation questions, and provide data for controls while ensuring policy compliance.

The role requires a Bachelor's degree, MBA HR preferred, and 6-8 years in Core HR with strong communication and Excel skills. Experience with change management and teamwork is valued.

Qualifications

• Graduate/Postgraduate with MBA HR preferred and 6-8 years HR experience.
• Excellent spoken and written English.
• Strong MS Excel proficiency and data handling.

Responsibilities

• Update and process employee data in the HR System to provide accurate and timely information to HR Services.
• Interface with customers to resolve questions and issues regarding compensation administration/processes.
• Provide data for internal controls teams as required.
• Ensure compliance with the client's existing standards.
• Understand internal and external HR policies, procedures, regulations, and compliance and respond to employee queries.

Skills

communication

multitasking

teamwork

problem-solving

data handling

Education

Bachelor's Degree

Master's Degree

Tools

MS Excel

Job description

Your Role and Responsibilities:

As an Assistant Manager - HR, you will be supporting employee and business needs in delivering outstanding HR services for employees.

Your primary responsibilities include:

• You will update and process employee data in the HR System to provide accurate and timely information to a variety of HR Services.
• Interface with customers to resolve questions and issues regarding compensation administration/processes.
• Provides data for any internal business controls team as required.
• Ensure compliance with the client's existing standards.
• You will be required to have a good understanding of the internal and external policies, procedures, regulations, and compliance related to Human Resources and respond to employee queries.

Required Education:

Bachelor's Degree

Preferred Education:

Master's Degree

Required Technical and Professional Expertise:

• Graduate/Postgraduate (MBA HR is preferred) with a minimum of 6-8 years of experience in Core HR & Issue Resolution for any International IT / ITES Companies.
• Good verbal and written English language skills.
• Ability to communicate and resolve difficult customer service issues Expertise and knowledge in Core HR-related processes (excluding Recruitment).
• Good knowledge of MS Excel.
• Ability to manage multiple, diverse priorities under time pressure to meet key customer and financial deadlines.
• Ability to troubleshoot and implement changes in his/her processes.
• Effectively Works with Others - Works well with internal customers and external suppliers and can positively influence others in problem-solving and work process improvements.
• Teamwork - the ability to work well within the team is key to this role.

Preferred Technical and Professional Experience:

• Ambitious individual who can work under their direction towards agreed targets/goals.
• Ability to work under tight timelines and have been part of change management initiatives.
• Proven interpersonal skills while contributing to team effort by accomplishing related results as needed.
• Enhance technical skills by attending educational workshops, reviewing publications etc.

Years of Experience:

6 - 8