Process Expert - Marcom, Sales and Delivery Services

Siemens Mobility; Bengaluru; On-site; INR 900,000 - 1,200,000; Full time

Job summary

Siemens Technology and Services Private Limited in Bengaluru is seeking a Process Expert for Marcom, Sales and Delivery Services to manage end-to-end order processing and related logistics activities.

You will work in the India Order Management Centre, coordinating with customers, handling AR/AP and ensuring statutory compliance, inventory administration, and despatch clearance. The role requires 6+ years in technical SSC/BPO with SAP knowledge and teamwork.

Qualifications

• A university degree.
• Around 6+ years of experience in order processing, logistics, customer service (gained preferably in the technical sector, SSC/BPO).
• Knowledge of ERP software (preferably SAP) and/or educational background in logistics.
• Ability to work in a team.
• Good communication and customer service skills.
• Open-mindedness and constructive attitude to performed tasks.
• Willingness to work for extended hours on weekdays/ weekends during month end / quarter end close.

Responsibilities

• End to End Order Management and Order fulfilment.
• Account receivable and payable management.
• Statutory Compliance.
• Inventory Admin.
• Despatch clearance by co-ordinating with Customer and inspection.

Skills

Communication skills

Teamwork

Customer service

Flexibility

Education

University degree

Tools

SAP

Job description

Process Expert - Marcom, Sales and Delivery Services

521137

06-Sep-2026

Global Business Services

Customer Services

Siemens Technology and Services Private Limited

We know that a business only thrives if our people are thriving. That’s why we always put our people first. Our global and diverse team would be happy to support you and challenge you to grow in many ways. Who knows where our joint journey will take you?

Siemens Global Business Services (GBS) is a Siemens Service Company that provides innovative digital solutions and customer-oriented business services. With more than 20 years of experience, Siemens GBS taps into its understanding of how organizations and businesses work to seamlessly integrate, digitalize and optimize business processes with a portfolio that covers end-to-end business needs.

You’ll make a difference by:

• We are currently looking for Order Management Process Expert to join our India Order management / logistics Centre in one of our Divisions (B2B model).The successful candidate will be primarily responsible for customer order processing (products and systems), some logistics activities and taking part in shaping of a customer service model.
• End to End Order Management and Order fulfilment.
• Account receivable and payable management.
• Statutory Compliance.
• Inventory Admin.
• Despatch clearance by co-ordinating with Customer and inspection.

Your success is grounded in:

A university degree.

Around 6+ years of experience in order processing, logistics, customer service (gained preferably in the technical sector, SSC/BPO).

Knowledge of ERP software (preferably SAP) and/or educational background in logistics.

Ability to work in a team.

Good communication and customer service skills.

Open-mindedness and constructive attitude to performed tasks.

Willingness to work for extended hours on weekdays/ weekends during month end / quarter end close.

Join us and be yourself!

We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.

Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy.

This role is based in Bangalore. But you’ll also get to visit other locations in India and globe, so you’ll need to go where this journey takes you. In return, you’ll get the chance to work with teams impacting entire cities, countries and the shape of things to come. We’re Siemens. A collection of over 312,000 minds building the future, one day at a time in over 200 countries.