Process Consultant

StudyIn; Dadri; On-site; INR 600,000 - 1,200,000; Full time

Job summary

StudyIn is seeking a Process Consultant to support B2B partners and clients by building deep knowledge of our education services, processing student applications, and ensuring compliance with institutional requirements.

You will develop partner relationships, train clients on StudyIn portals, coordinate university exhibitions, and promote higher education opportunities across UK, USA, Canada, and abroad.

Qualifications

• Excellent written and verbal communication.
• Experience in managing partners and clients.
• Ability to fill UK university applications.
• Knowledge of university admission requirements.

Responsibilities

• Process student applications across StudyIn offices accurately and compliantly.
• Acquire and maintain knowledge of StudyIn services to support partners.
• Build and nurture long-term client relationships.
• Conduct client training on StudyIn portals.
• Provide timely updates to stakeholders.
• Support the student admission journey from application submission to visa processing.
• Represent StudyIn at university exhibitions and promotional events.
• Promote higher education opportunities and liaise with universities.
• Collaborate with universities to facilitate recruitment.
• Contribute to brand development and visibility.

Skills

Good communication

Writing skills

Partner & client management

UK university applications

University admission requirements

Education

Bachelor’s degree or equivalent

Job description

About the company :- At StudyIn, we believe that the right guidance has the power to change lives. As the world’s most trusted higher education specialist, we’ve helped over 1.3 million students access study opportunities since 2006, placing them at top universities across the UK, Dubai, USA, Canada, Australia, New Zealand, and Ireland. Our global team of 500+ professionals spans 40+ countries worldwide, offering expert counselling, admissions support, visa guidance, and university partnerships.

Main Duties & Scope of the role

A Process Consultant is responsible for acquiring and maintaining comprehensive knowledge of our services and products to effectively support B2B partners and clients.

Key Responsibilities

Student Application Processing

Managing and overseeing the seamless processing of student applications from all Studyin Global offices, ensuring accuracy, efficiency, and compliance with institutional and regulatory requirements.

Comprehensive Knowledge Development

Acquiring and maintaining an in-depth understanding of Studyin’s services and products to effectively support B2B partners and clients.

Client Relationship Management

Establishing, maintaining, and nurturing long-term strategic partnerships with clients, ensuring continuous engagement and value-driven interactions.

Client Training and Support

Conducting training sessions for clients on Studyin’s portals, ensuring they are wellequipped to utilise the platforms effectively for accessing products and services.

Timely Communication and Stakeholder Engagement

Ensuring that all relevant stakeholders receive timely updates regarding Studyin’s products and services, enhancing transparency and operational efficiency.

Student Admission Support

Assisting clients throughout the student admission journey, from initial application submission to visa processing, providing guidance at every stage to ensure a smooth experience.

Participation in University Exhibitions and Events

Representing Studyin at university exhibitions and promotional events, engaging with students, universities, and other stakeholders to promote higher education opportunities.

Higher Education Promotion

Undertaking additional responsibilities related to the promotion of higher education, including liaising with educational institutions and participating in strategic initiatives.

Collaboration with Universities

Establishing and maintaining productive relationships with universities and university representatives to facilitate student recruitment efforts.

Brand Development

Contributing to the ongoing development and strengthening of the Studyin brand, enhancing its visibility and reputation in the higher education sector.

About The Candidate (including Required Competencies)

• Good communication and Writing skills.
• Experienced in managing partners & clients.
• Able to fill the UK University applications.
• Should have knowledge of the admission requirements for universities.

Requirements & Qualification

• 4-6 years ( Must carry good knowledge of the Overseas Education domain. Counselling and application processing for the UK, Canada, USA, Dubai).
• A bachelor’s degree or equivalent degree is a must.