Executive

SI UK; Dadri; On-site; INR 300,000 - 420,000; Full time

Job summary

SI UK is seeking an organized administrator to manage and review student applications, coordinate global procedures, and support outreach activities. The role involves handling inquiries, maintaining documentation, and ensuring timely submissions to universities.

The ideal candidate will have strong English communication, proficiency in MS Office, and the ability to work under pressure in a dynamic environment. Training and event support are part of the duties.

Qualifications

• Proven ability to manage student applications and correspondence.
• Strong written and verbal English skills required.
• Proficiency in MS Office and document review processes.

Responsibilities

• Processing Student Applications - review and submit applications accurately and timely.
• Coordinating Global Application Procedures - ensure standardized processes across offices.
• Service and Product Expertise - stay informed on Studyin's offerings to assist stakeholders.
• Support at Exhibitions and Events - assist in university fairs and promotional events on site.
• Higher Education Promotion - contribute to outreach and marketing efforts for student engagement.
• University and Partner Liaison - act as a contact point for universities and partners.
• Brand Development - support Studyin branding and marketing campaigns.
• Client Relationship Management - maintain proactive communication with clients and students.
• Professional Correspondence - manage written and verbal communications with counsellors and universities.
• Email Management - organize and respond to emails promptly and maintain records.

Skills

Email handling

Document scrutiny

Typing speed

Work under pressure

English proficiency

MS Office

Education

Bachelor's degree or equivalent

Tools

MS Office

Job description

Main Duties Scope of the role

• Ensure the team meets or exceeds individual performance targets for applications processing and quality.
• Identify and implement process improvements to enhance team efficiency and maintain or reduce turnaround time (TAT).
• Provide ongoing training and development opportunities to ensure the team is up-to-date with best practices and tools.
• Oversee the implementation of a thorough review process to maintain a high standard of application quality across the team.
• Ensure 100% compliance with application tagging procedures and accurate commission tracking.

Key Responsibilities

• Processing Student Applications - Responsible for managing and reviewing student applications received through Studyin, ensuring accuracy, completeness, and timely submission in line with university requirements and internal guidelines.
• Coordinating Global Application Procedures - Overseeing and facilitating a seamless and standardized application process across all Studyin offices, maintaining consistent communication and support for regional teams to ensure efficiency and adherence to best practices.
• Service and Product Expertise - Continuously developing and maintaining an in depth understanding of Studyin's range of services and educational offerings to effectively support students and provide accurate information to stakeholders.
• Support at Exhibitions and Events - Assisting in the planning, coordination, and execution of university fairs, exhibitions, and Studyin promotional events, acting as a representative of the organization and providing on site support to students and partner institutions.
• Higher Education Promotion - Performing additional responsibilities related to the promotion of higher education, including participating in outreach activities, delivering presentations, and supporting marketing initiatives aimed at increasing student engagement and enrolment.
• University and Partner Liaison - Acting as a point of contact for universities and their representatives, fostering strong professional relationships, addressing inquiries, and supporting collaborative student recruitment efforts.
• Brand Development - Contributing to the ongoing development and visibility of the Studyin brand by upholding professional standards, supporting marketing campaigns, and enhancing the organization's presence in the education sector.
• Client Relationship Management - Maintaining effective communication with prospective and current clients, ensuring high levels of customer service, managing expectations, and supporting the student journey from enquiry to enrolment.
• Professional Correspondence - Managing written and verbal correspondence with counsellors, universities, and other stakeholders in a professional and timely manner to ensure clear communication and follow-up on all relevant matters.
• Email Management - Organizing, prioritizing, and responding to emails efficiently, ensuring important communications are addressed promptly and maintaining accurate records of correspondence.

About the Candidate (including required competencies)

• Able to fill the University applications
• Good in email handling
• Able to scrutinise the student document
• Good typewriting speed
• Able to work under pressure
• Good command over English (Spoken Written)
• Proficient in MS Office applications

Requirements

• 2 years of experience in the same field
• A Bachelor's degree or equivalent degree is must.