Process Associates

Zigsaw; Coimbatore District; On-site; INR 304,668 - 364,932; Full time

Benefits offered by this job

Cabs available

Incentives

Complimentary Meal

Annual Bonus

Shift allowances after training

Job summary

A company in customer service in Coimbatore is looking for Process Associates/Senior Process Associates. The role involves the US voice process and includes night shift responsibilities. Candidates should possess excellent English communication skills and have 1 to 3 years of experience. The benefits include cabs, incentives, complimentary meals, and an annual bonus. Highly focused individuals will find an opportunity to grow while guiding product success to US customers.

Qualifications

• 1 to 3 years of experience in relevant process.
• Familiarity with company tools is necessary.

Responsibilities

• Understanding business objectives and developing models to achieve them.
• Answering inbound calls and explaining customer queries.
• Guiding success of product to US customers.

Skills

Experience in US voice process with Sales

Excellent communication in English

Job description

Overview

Process Associates / Senior process associates

Location: Coimbatore (On-site)

Shift: Night Shift - Rotational week off will be offered

Salary: Max 30k (Take home) per month

Qualifications

• Should have an experience in US voice process with Sales
• Experience: 1 to 3 years

Responsibilities

• Understanding Business objectives and developing models that help to achieve.
• Excellent communication in English is mandatory
• Should answer inbound calls and explain to customer queries
• Should get familiar with the company tools
• Guiding the success of the product to US customers

Perks and Benefits

• Cabs available
• Incentives
• Complimentary Meal
• Annual Bonus
• Shift allowances applicable after the training period