Process Associate

Keka Inc.; Ahmedabad District; On-site; INR 167,000 - 223,000; Full time

Benefits offered by this job

Attractive incentives

Fixed weekends off

Career growth

Job summary

Digital Media LLP in Ahmedabad, Gujarat is seeking an On-site Hiring Process Associate/Sr. Associate for international voice processes. The role offers a night shift (7 PM–5 AM) with weekends off and a salary of ₹15,000–₹20,000 plus incentives.

Open to freshers; relocation to Ahmedabad is welcomed. Strong English communication and willingness to work US hours are required.

Qualifications

• Excellent communication skills in verbal and written English.
• Comfortable with US Shift Hours (7:00 PM – 5:00 AM).
• Open to relocation to Ahmedabad, Gujarat.
• Freshers welcome; training provided.
• On-site position based in Ahmedabad.

Responsibilities

• Engage with US-based clients through inbound and outbound calls for lead generation and customer support.
• Build rapport and maintain excellent communication with customers to provide the best service experience.
• Meet and exceed performance targets, ensuring a high level of customer satisfaction.
• Contribute to team goals in a fast-paced, rewarding environment.

Education

Undergraduate/ Graduate

Job description

HIRING PROCESS ASSOCIATE AND SR.ASSOCIATE | AHMEDABAD | ON-SITE

Salary: 15000-20000 + Attractive Incentives, Best in the industries

Designation : Associate & Senior Associate ( International Voice Process )

Shift: Night Shift

Shift Timing: - 7 PM to 5 AM (Sat & Sun Fixed off)

Education : - Undergraduate/ Graduate

Employment Type : - Full Time, Permanent-0nsite

About Us

Join our vibrant team at Digital Media LLP, a leading company specializing in providing high-quality customer support services. We are looking for dedicated and enthusiastic individuals to fill the role of US Voice Support Executive for our night shift operations. If you're willing to relocate to Ahmedabad and are comfortable with the US shift timings, we want to hear from you!

Key Responsibilities

• Engage with US-based clients through inbound and outbound calls for lead generation and customer support.


• Build rapport and maintain excellent communication with customers to provide the best service experience.


• Meet and exceed performance targets , ensuring a high level of customer satisfaction.


• Contribute to team goals in a fast-paced, rewarding environment.

What We Offer

• Competitive Salary: ₹15,000 – ₹20,000 per month based on experience.


• Attractive Incentives: Performance bonuses.


• Fixed Weekends Off: Enjoy Saturdays and Sundays off for a better work-life balance.


• Career Growth: Opportunities for promotion and career advancement within the company.


• Supportive Work Environment: A dynamic and energetic team that fosters professional growth and teamwork.

Who We're Looking For

• Excellent Communication Skills : Strong verbal and written English communication skills are essential.


• Comfortable with US Shift Hours : Must be willing to work night shifts from 7:00 PM – 5:00 AM (US Shift).


• Open to Relocation : Applicants must be willing to relocate to Ahmedabad, Gujarat .


• Freshers Welcome : Previous customer service experience is a plus, but not required—training will be provided.


• Ability to Work On-Site : This is an on-site position based in Ahmedabad.

Why You Should Apply

• Attractive Salary & Incentives: Competitive base salary plus performance-based rewards.


• Work-Life Balance: Fixed night shifts with weekends off.


• Health & Wellness: Comprehensive health insurance for peace of mind.


• Opportunity for Career Growth: We promote from within and offer a clear growth path.

Lead Generation cold calling International Voice Calling communication skills