Process Assistant , UBO6

Amazon; Navi Mumbai; On-site; INR 250,000 - 320,000; Full time

Job summary

ASSPL in Navi Mumbai is seeking a Process Associate to manage daily shift operations, supervise and allocate tasks to associates, and uphold safety and quality standards.

You will mentor staff, monitor productivity, participate in 4M/5S audits, and stand in for the Area Manager as needed. This role requires proficiency in MS Office and fluent English communication.

Qualifications

• 1+ years of Microsoft Office products and applications experience.
• 1+ years of Microsoft Office (Word, Excel, and Outlook) experience.
• High school diploma or equivalent.
• Speak, write, and read fluently in English, and have the ability to take direction in English.

Responsibilities

• Daily Management of shift.
• Administrative management of associates
• Job allocation to associates
• Monitoring and mentoring of associates on productivity, quality and safety.
• Monitor status of counts and problem solve queues
• Responsible for shift quality and associated action plans
• Preparing and implementing training and development plans for associates
• Conduct a 4M and 5S audit for the respective work stations on a daily basis
• Stand‑in for Area Manager.

Skills

English fluency

MS Office

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Excel

Outlook

Job description

Description

At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun

Description

At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun

Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind.

Job Deliverables

• Daily Management of shift:
• Administrative management of associates
• Job allocation to associates
• Monitoring and mentoring of associates on productivity, quality and safety.
• Monitor status of counts and problem solve queues
• Responsible for shift quality and associated action plans
• Preparing and implementing training and development plans for associates
• Conduct a 4M and 5S audit for the respective work stations on a daily basis
• Stand‑in for Area Manager.

Basic Qualifications

• 1+ years of Microsoft Office products and applications experience
• 1+ years of Microsoft Office (Word, Excel, and Outlook) experience
• high school diploma or equivalent
• High school or equivalent
• Speak, write, and read fluently in English, and have the ability to take direction in English

Preferred Qualifications

• Experience using the Microsoft Office Suite, in particular Excel
• Experience with Microsoft Excel
• Experience with Excel

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

ASSPL - Maharashtra - C32

Job ID: A10452592