Process Assistant, L&D

Amazon; Coimbatore District; On-site; INR 300,000 - 420,000; Full time

Job summary

ASSPL – Tamil Nadu – D31 is seeking a Process Associate in Bangalore. You will oversee daily shift management, administer team tasks, allocate work to associates and mentor them on productivity, quality and safety.

Candidates should have 1+ year of Microsoft Office experience and a high school or equivalent. This full-time role offers exposure to Amazon’s customer‑obsessed operations and hands-on process improvement in a fast-paced FC setting.

Qualifications

• 1+ years of Microsoft Office products and applications experience.
• High school or equivalent.

Responsibilities

• Daily management of shift and administrative tasks.
• Allocate jobs to associates and monitor productivity.
• Mentor associates on quality, safety and process adherence.
• Track counts and troubleshoot queues.
• Lead 4M and 5S audits of work stations.
• Stand-in for Area Manager.

Skills

MS Office

MS Word

MS Excel

MS Outlook

Education

High school or equivalent

Job description

Description

JD for PA: At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun

Job Title: Process Associate (PA)

Location: Bangalore

Summary

Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind.

Job Deliverables

• Daily Management of shift:
• Administrative management of associates
• Job allocation to associates
• Monitoring and mentoring of associates on productivity, quality and safety.
• Monitor status of counts and problem solve queues
• Responsible for shift quality and associated action plans
• Preparing and implementing training and development plans for associates
• Conduct a 4M and 5S audit for the respective work stations on a daily basis
• Stand-in for Area Manager

Basic Qualifications

• 1+ years of Microsoft Office products and applications experience
• High school or equivalent

Preferred Qualifications

• 1+ years of Microsoft Office (Word, Excel, and Outlook) experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company - ASSPL - Tamil Nadu - D31

Job ID: A10495534