Process and Product Trainer : International BPO : Max 6.5 LPA : Apply

Outpace Consulting Services; Pune District; Vor Ort; INR 450.000 - 800.000; Vollzeit

Zusammenfassung

Outpace Consulting Services is seeking a Process & Product Trainer in Pune to design, deliver, and evaluate training programs for staff involved in e-commerce operations. You will train employees on process workflows, product knowledge, and operational procedures, and support continuous knowledge transfer across shifts.

The role requires 3+ years of process/product training experience in e-commerce and at least 1 year in a training role, with a relevant graduate degree.

Qualifikationen

• 3+ years of experience in conducting process and product training for employees in an e-commerce international process.
• 1 year of experience as a Trainer.
• Any Graduate.

Aufgaben

• Conduct process and product training for employees in an e-commerce international process.
• Deliver training on process workflows, product knowledge, and operational procedures.
• Train new hires as well as existing employees based on business requirements.
• Ensure employees understand process guidelines and product-related information.
• Support employees in improving their process knowledge and performance.
• Coordinate with operations teams regarding training requirements and updates.
• Maintain training effectiveness and ensure proper knowledge transfer.
• Handle training activities in rotational/night shifts as required.

Kenntnisse

Process training

Trainer experience

Ausbildung

Any Graduate

Jobbeschreibung

Hi,

We are hiring for one of India's leading IT & consulting organizations for the position of Process & Product Trainer.

Summary

Process and Product Trainer in E-commerce designs, delivers, and evaluates training programs for support staff, customer service agents, or marketplace sellers handling online retail operations.

Key Skills

• 3+ years of experience in conducting process and product training for employees in an e-commerce international process required
• 1 year of experience as a Trainer.
• Any Graduate

Key Responsibilities

• Conduct process and product training for employees in an e-commerce international process.
• Deliver training on process workflows, product knowledge, and operational procedures.
• Train new hires as well as existing employees based on business requirements.
• Ensure employees understand process guidelines and product-related information.
• Support employees in improving their process knowledge and performance.
• Coordinate with operations teams regarding training requirements and updates.
• Maintain training effectiveness and ensure proper knowledge transfer.
• Handle training activities in rotational/night shifts as required.