Principal System Engineer - Enterprise

Fortinet; Bengaluru; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

Fortinet in Bengaluru, India, is seeking a Pre-Sales System Engineer to support Enterprise customers in South India. You will work with a sales representative to handle pre-sales, sales calls, and post-sales, delivering Fortinet’s security and networking solutions.

The ideal candidate has 8+ years in technical or pre-sales roles, strong presentation skills, and deep knowledge of SDWAN/SDN, cloud security, virtualization, NFV, with OEM exposure preferred.

Qualifications

• 8+ years of experience in technical/pre-sales support as a sales or systems engineer.
• Stupendous presentation skills.
• 5-7 years experience in Network & Security.
• Strong understanding of SDWAN, SDN, Cloud Security, Virtualization, NFV, etc.
• Preferably working in OEM.

Responsibilities

• Play an integral role in new business solution pitches and foster enterprise deployments of Fortinet solutions.
• Assist in qualifying sales leads from a technical standpoint during pre-sales.
• Be the main technical resource on sales calls and explain features, specs, and integration.
• Post-sales: act as lead technical contact for identified accounts and coordinate with support/engineering.
• Develop customer presentations and write case studies or white papers.
• Collaborate with SME, Sales and Technical Support teams to resolve issues and share best practices.

Skills

Presentation skills

Pre-sales experience

Network & Security

SD-WAN

SDN

Cloud security

Virtualization

NFV

OEM experience

Job description

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Pre-Sales System Engineer to contribute to the success of our rapidly growing business.

You would act as the key Systems Engineer to work closely with a sales representative in south India to handle Enterprise customers. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.

As a Pre-Sales System Engineer, you will:

Play an integral role in new business solution pitches, foster long-term relationships, to achieve enterprise-wide deployments of Fortinet solutions and deliver meaningful results for all parties involved.

• Pre-sales - assist in qualifying sales leads from a technical standpoint.
• Ability to respond to RFP compliances and able to work on cross references and handling pre-bid meetings.
• Sales calls - be the main technical resource on sales calls and answer / educate the customer on issues ranging from features, specifications and functionality to integration.
• Conversant with networking applications and solutions.
• Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support escalation team and engineering to answer, elevate and resolve customer's technical issues.
• Understand and follow escalation process
• Participate in the development and support of presentations for customers and partners
• Clearly articulate technical elements of the Fortinet value proposition to customers and partners
• Contribute to the creation of case studies, white papers, and media articles for customers and/or partners
• Foster a collaborative, team-based environment, sharing best practices and building lasting relationships
• Effectively negotiate and pursue conflict resolution
• Lead strategic (organizational) opportunities and proactively provide consultative support
• Create customer documentation for POC
• Work effectively with SME, Sales and Technical Support Team

We Are Looking For:

An insightful and influential collaborator to join our team. We encourage you to apply for this position if you have the following qualities:

• 8+ year's experience in technical/pre-sales support as a sales or systems engineer
• Stupendous presentation skills
• 5 - 7 years experience in Network & Security
• Strong understanding of SDWAN, SDN, Cloud Security, Virtualization, NFV etc
• Preferably working in OEM.

Why Join Us:

We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being.

Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.