President - Business Operations | Hospitality Group

Katapult

Bengaluru

On-site

INR 2,500,000 - 4,000,000

Full time

14 days+

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Job summary

A leading hospitality group is seeking a President of Business Operations to drive strategic direction and operational excellence across multiple restaurant brands. This role requires extensive experience in restaurant operations, financial management, and team leadership to enhance customer satisfaction and profitability.

Qualifications

10+ years in multi-unit restaurant operations.
Proven expertise in driving profitability and cost efficiency.

Responsibilities

Lead strategic and operational direction of the restaurant ecosystem.
Oversee full P&L accountability and manage budgets.
Champion exceptional guest experiences and ensure compliance with standards.

Skills

Sales & Marketing

Leadership

Operations Management

Strategic Execution

Digital Savvy

Data-Driven Approach

Food Expertise

Networking & Social Skills

Financial Acumen

Customer-Centric Operations

Education

Bachelor’s degree in Business Administration

MBA

Job description

President - Business Operations | Hospitality Group

This range is provided by Katapult. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Position: President - Business Operations

Experience: 10+ years in multi-unit restaurant operations, including leadership roles in dynamic, fast-growing environments.

Job Summary

As the President - Business Operations, you will lead the strategic and operational direction of the restaurant ecosystem, ensuring alignment with the company’s mission to deliver exceptional dining experiences. This role requires a blend of strategic leadership and hands-on execution, driving growth, operational excellence, and customer satisfaction across multiple brands under Lounge and JSM.

Key Responsibilities

Strategic Planning, Execution & Profitability:
Develop and implement operational strategies aligned with business goals to drive revenue growth and operational excellence.
Identify market trends and opportunities to expand the restaurant business portfolio.
Oversee full P&L accountability, managing budgets, forecasts, and financial reports to track performance.
Ensure financial targets and business objectives are consistently met and exceeded.
Operations Management:
Monitor daily restaurant and catering operations to uphold high service standards and customer satisfaction.
Review food quality, presentation, and portion control to maintain consistency across all locations.
Ensure compliance with health and safety regulations, food safety standards, and local laws.
Implement quality control procedures to standardize customer experiences.
Customer-Centric Operations:
Champion exceptional guest experiences by establishing processes that deliver consistency, speed, and quality.
Utilize data and customer insights to refine offerings and elevate service standards.
Ensure that the brand’s offerings remain competitive and aligned with emerging market demands.
Stakeholder Management & Reporting:
Serve as the primary liaison to stakeholders, including investors, partners, franchisees, and landlords.
Regularly report business performance, strategic initiatives, and challenges to the Board of Directors.
Cultivate strong relationships with strategic partners, investors, and industry players.
Leadership & Team Development:
Foster a positive work environment that promotes teamwork, professional growth, and employee retention.
Provide guidance for ongoing training and development to keep teams updated on industry trends and best practices.
Build a high-performing leadership team, encouraging collaboration and accountability.

Qualifications & Skills

Education: Bachelor’s degree in Business Administration, Hospitality, or a related field (MBA preferred).
Experience: 10+ years in multi-unit restaurant operations, with demonstrated success in leadership roles.
Financial Acumen: Proven expertise in driving profitability and cost efficiency through strategic financial management.
Sales & Marketing: Strong background in sales and marketing within the restaurant industry.
Leadership: Ability to inspire and lead diverse teams, fostering a culture of collaboration and innovation.
Data-Driven Approach: Strong analytical skills for data-driven decision-making and problem-solving.
Strategic Execution: Capability to think strategically while executing tactically to achieve business objectives.

Other Key Aspects Of The Profile

Networking & Social Skills: Strong networking abilities to cultivate strategic partnerships.
Food Expertise: Knowledge of food operations and culinary trends.
Digital Savvy: Eagerness to adopt and implement new digital tools and strategies.
Agility & Resilience: Ability to navigate market disruptions and emerging trends effectively.
International Exposure: Preferred candidates with international experience in education or professional roles.

Skills: sales & marketing,leadership & team development,operations,strategic execution,digital savvy,data-driven approach,food expertise,operations management,networking & social skills,business operations,strategic planning,accountability,customer satisfaction,international exposure,leadership,stakeholder management,agility & resilience,management,customer-centric operations,financial acumen,hospitality industry

Seniority level