Presales Telecom Solution Architect

Prodapt Solutions; Hyderabad, Chennai District, Bengaluru; On-site; INR 2,400,000 - 4,200,000; Full time

Job summary

Prodapt Solutions is seeking a Pre-sales Solution Architect (EU/US) to bridge our AI-native product portfolio with telecom enterprise customers across EU and US markets. The role blends pre-sales engineering with domain authority, turning customer pain into unique solution narratives grounded in BSS/OSS, TM Forum processes, APIs, and cloud-native technologies.

You will lead technical discovery, architect end-to-end solutions, respond to RFPs, deliver demos/PoCs, build ROI/TCO analyses, and

Job description

Overview

The Pre-sales Solution Architect (EU/US) is the commercial and technical bridge between Prodapt''s AI-native product portfolio and its telecom enterprise customers across the EU and US markets. Part hardcore pre-sales engineer, part domain authority, this role turns customer pain into winning solution narratives - grounded in deep telecom functional knowledge (BSS/OSS capabilities, TM Forum processes), technical precision (information models, APIs, network technologies), and a sharp grasp of the business value being unlocked. They are the voice of feasibility in the sales cycle and the voice of the customer back into the product team

Responsibilities

• Lead technical discovery with enterprise telecom clients - map pain points to product capabilities and define the solution scope.
• Architect end-to-end solution designs across Prodapt AI-native platforms, integrating with customer BSS/OSS landscapes.
• Own the response to RFPs, RFIs, and PoC requests; produce solution blueprints, architecture diagrams, and value case documents.
• Deliver compelling technical demonstrations and proof-of-concepts that translate product capabilities into measurable customer outcomes.
• Articulate business value: build ROI models, TCO analyses, and benefit realization frameworks tailored to each customer context.
• Act as the feedback loop from market and pre-sales back to Product Architect - surface unmet needs, competitive gaps, and feature requests.
• Collaborate with delivery and engineering teams to ensure solutions are buildable and transition smoothly from presales to execution.
• Represent Prodapt at industry forums, TM Forum events, and customer advisory boards as a recognized telecom domain expert.
• Engage CSP customers across EU and US regions - tailor solution narratives to regional market dynamics, operator maturity, and buying behaviors; travel to customer sites across both regions as needed.

Requirements

TELECOM DOMAIN EXPERTISE - MUST-HAVE

• Functional depth across BSS (ordering, billing, product catalogue, CRM) and OSS (inventory, provisioning, assurance, network management).
• Mastery of TM Forum frameworks: eTOM process model, TAM application map, SID information model, and Open API suite (TMF620, TMF641, TMF622, TMF632, etc.).
• Strong understanding of network technologies: 5G core, RAN, IP/MPLS, SD-WAN, NFV/SDN, and cloud-native network functions (CNFs).
• Hands-on experience with telecom information models - resource, service, and product layer decomposition - and how they map to API contracts.
• Familiarity with AI/automation use cases in telecom: AIOps, predictive maintenance, autonomous network operations, intelligent order management.
• Working knowledge of the EU/US operator landscape (tier-1 and challenger CSPs, MVNOs, wholesale/fiber players) and the regional regulatory context - GDPR, EU AI Act, NIS2, FCC/CPNI - as it shapes solution design and data handling.

TECHNICAL SKILLS

• Proficient in API design and integration patterns - REST, GraphQL, AsyncAPI, event-driven architectures - within telecom ecosystems.
• Able to read and produce architecture artefacts: solution blueprints, sequence diagrams, data flow diagrams, and integration maps.
• Working knowledge of cloud platforms (AWS / Azure / GCP) and containerized deployment patterns relevant to telco workloads.
• Comfortable evaluating AI/ML platform capabilities and articulating how LLM-powered or agentic solutions apply to telecom operations.

MINDSET BEHAVIOURS

• Credibility-first - earns equal trust with a CTO or a NOC team lead; speaks the language of both.
• Value-oriented - never pitches features; always leads with outcomes and quantified business impact.
• Curiosity-driven - stays current on telecom industry shifts (ORAN, network-as-a-service, AI-RAN) and weaves them into solution narratives.
• Collaborative closer - works the deal as a team sport alongside sales, product, and delivery; no lone-wolf behavior.

PREFERRED QUALIFICATIONS

• B.S. / M.S. in Telecommunications, Computer Science, or Engineering; TM Forum certifications (eTOM / Frameworx Practitioner) and TOGAF a strong plus.
• Prior roles at a telecom operator, network equipment vendor, or systems integrator in a presales or architecture capacity.
• Published thought leadership, TM Forum Catalyst participation, or conference presentations in the telecom/OSS/BSS space.
• Established relationships within EU/US telecom operator accounts and eligibility to work and travel across both regions; comfort operating across EU/US time zones.