E2E Architect

Prodapt Solutions; Chennai District; On-site; INR 3,500,000 - 7,000,000; Full time

Job summary

Prodapt Solutions seeks an End-to-End Solution Architect with deep Telecom BSS Lead-to-Cash expertise to lead enterprise transformation programs. The role defines architecture across the telecom value chain, aligning business objectives with enterprise architecture, application landscape, and technology strategy.

The candidate should master Lead Management, Opportunity Management, CPQ, Contract & Order Management, Billing, and CRM, with ServiceNow SOMT and GenAI experience considered highly

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field; Masters preferred.
• 12-17 years of proven experience as a Solution Designer or Architect in Telecom BSS.
• Strong analytical and problem-solving skills with excellent communication.
• Ability to collaborate across Business, Product, Delivery, and IT teams.

Responsibilities

• Own end-to-end solution architecture for Telecom BSS transformation initiatives.
• Define scalable, secure, future-ready architecture aligned with standards and strategy.
• Translate business capabilities into solution design, integration patterns and app design.
• Drive architecture governance across the Lead-to-Cash ecosystem.
• Lead workshops, reviews, and technical design discussions.
• Define integration strategies across CRM, CPQ, Contract, Order, Billing, OSS, and external systems.
• Ensure alignment with TM Forum standards and enterprise principles.
• Provide technical leadership throughout the lifecycle from discovery to production.
• Leverage AI and GenAI to accelerate design and documentation.

Skills

Analytical skills

Problem solving

Communication

Collaboration

Telecom domain knowledge

Solution architecture

AI/GenAI experience

POC facilitation

Education

Bachelor's degree in CS/IT or related field

Masters degree preferred

Tools

Microservices

RPA

ServiceNow SOMT

Job description

Overview

End-to-End (E2E) Solution Architect with deep expertise in the Telecom BSS Lead-to-Cash (L2C) domain to lead enterprise transformation programs. The ideal candidate will be responsible for defining end-to-end solution architecture across the telecom value chain, ensuring alignment between business objectives, enterprise architecture, application landscape, and technology strategy.

The candidate should possess strong architectural knowledge across Lead Management, Opportunity Management, CPQ (Costing, Pricing Quoting), Contract Management, Order Management, Service Delivery, Billing, and CRM. Experience with ServiceNow Sales Order Management for Telecommunications (SOMT) and AI-driven solution design is highly desirable.

Responsibilities

Key Responsibilities

• Own the end-to-end solution architecture for Telecom BSS transformation initiatives.
• Define scalable, secure, and future-ready architecture aligned with enterprise standards and business strategy.
• Translate business capabilities into solution architecture, integration patterns, and application design.
• Drive architecture governance across the Lead-to-Cash (L2C) ecosystem.
• Collaborate with Business, Product, Delivery, Infrastructure, and Integration teams to deliver end-to-end solutions.
• Lead solution workshops, architecture reviews, and technical design discussions.
• Define integration strategies across CRM, CPQ, Contract Management, Order Management, Billing, OSS, and external systems.
• Ensure architectural alignment with TM Forum standards and enterprise integration principles.
• Provide technical leadership throughout the solution lifecycle from discovery to production deployment.
• Leverage AI and GenAI technologies to accelerate solution design, architecture documentation, and process optimization.

As a BSS SolutionDesign, you will significantly contribute to identifying best-fitarchitecturalsolutions for one or more projects, develop application design and provide regular support/guidance to delivery teams.

Mandatory to have excellent understanding of Telecom Domain, and experience of SolutionArchitecture for TelecomSolutions (Products and Services development). Ability to analyze Telco processes, simplify them and developsolutions in alignment witharchitecture principles.

Understanding of Technology Landscape such as E2E OSS - Service/Network Inventory, Service Provisioning and Activation, Network Monitoring System, Network performance management system, Test Diagnostics System, Element Management System knowledge is needed.

*Knowledge on CRM/CPQ, Product Catalog, Order Management (OM), Service Order Management, Inventory Management, Microservices basedArchitecture, RPA,

Good to have working experience on Digital Transformation, OSS/BSS Cloud Implementations, Network Transformation programs. Good experience in data modelling and integration patterns. Has good understanding of frameworks relevant for Telecommunications domain (for e.g. eTOM, SID, TAM, ITIL, ODA) Understanding of technologies such as 4G/5G/Metro Ethernet/ATM/MPLS/SONET/SDH etc. and their mapping to OSS systems is an added advantage.

Conduct proof-of-concept (POCs) for requirements. Good communication and Presentation skills.

Required Functional Expertise

Strong understanding of the Telecom Lead-to-Cash (L2C) journey, including:

• Lead Management
• Opportunity Management
• CPQ (Costing, Pricing Quoting)
• Contract Management
• Product Catalog
• Sales Order Management
• Order Orchestration
• Order Fulfilment
• Service Provisioning
• Billing Revenue Management
• Customer Lifecycle Management

Requirements

Requirements:

• Bachelors degree in Computer Science, Information Technology, or a related field; Masters degree preferred.
• Proven experience of around 12-17 years as Solution designer.
• Strong analytical skills and Excellent problem-solving skills and the ability to work in a fast-paced environment.
• Strong communication and collaboration skills.