Presales Solution Architect

Prodapt Solutions Private Limited; Chennai District; On-site; INR 2,400,000 - 3,600,000; Full time

Job summary

Prodapt Solutions Private Limited seeks a Pre-sales Solution Architect (EU/US) to bridge its AI-native product suite with telecom enterprise customers. You will lead technical discovery, map customer pain to capabilities, and define end-to-end solution designs across BSS/OSS landscapes.

You will own RFP/RFI responses and PoCs, producing architecture blueprints and value-case documents. You will deliver compelling demos, articulate ROI and TCO, and collaborate with delivery and product teams to

Qualifications

• Proven presales/architecture experience in telecom with enterprise clients.
• Ability to map customer pain to product capabilities and create solution blueprints.
• Experience delivering RFPs/RFIs and PoCs, with compelling demonstrations.

Responsibilities

• Lead technical discovery with enterprise telecom clients and map pain points to Prodapt's capabilities.
• Architect end-to-end solution designs across Prodapt AI-native platforms for BSS/OSS landscapes.
• Own responses to RFPs/RFIs and PoCs; produce solution blueprints and value-case documents.
• Deliver compelling technical demonstrations and ROI/TCO analyses to showcase business value.
• Collaborate with delivery and engineering to ensure buildable solutions and smooth transition to execution.
• Represent Prodapt at industry forums and customer advisory boards as a telecom domain expert.

Skills

BSS/OSS depth

TM Forum frameworks

5G core knowledge

API design

Cloud platforms

AI/Automation usage

EU/US telecom markets

Education

Bachelor/Master in Telecommunications or CS

TM Forum certifications (eTOM/Frameworx)

TOGAF (strong plus)

Tools

TMF Open APIs (TMF620, 641, 622, 632)

Cloud platforms (AWS/Azure/GCP)

Job description

Overview

The Pre-sales Solution Architect (EU/US) is the commercial and technical bridge between Prodapt's AI-native product portfolio and its telecom enterprise customers across the EU and US markets. Part hardcore pre-sales engineer, part domain authority, this role turns customer pain into winning solution narratives - grounded in deep telecom functional knowledge (BSS/OSS capabilities, TM Forum processes), technical precision (information models, APIs, network technologies), and a sharp grasp of the business value being unlocked. They are the voice of feasibility in the sales cycle and the voice of the customer back into the product team

Responsibilities

• Lead technical discovery with enterprise telecom clients - map pain points to product capabilities and define the solution scope.
• Architect end-to-end solution designs across Prodapt AI-native platforms, integrating with customer BSS/OSS landscapes.
• Own the response to RFPs, RFIs, and PoC requests; produce solution blueprints, architecture diagrams, and valuecase documents.
• Deliver compelling technical demonstrations and proof-of-concepts that translate product capabilities into measurable customer outcomes.
• Articulate business value: build ROI models, TCO analyses, and benefit realization frameworks tailored to each customer context.
• Act as the feedback loop from market and pre-sales back to Product Architect - surface unmet needs, competitive gaps, and feature requests.
• Collaborate with delivery and engineering teams to ensure solutions are buildable and transition smoothly from presales to execution.
• Represent Prodapt at industry forums, TM Forum events, and customer advisory boards as a recognized telecom domain expert.
• Engage CSP customers across EU and US regions - tailor solution narratives to regional market dynamics, operator maturity, and buying behaviors; travel to customer sites across both regions as needed.

Requirements

TELECOM DOMAIN EXPERTISE - MUST-HAVE

• Functional depth across BSS (ordering, billing, product catalogue, CRM) and OSS (inventory, provisioning, assurance, network management).
• Mastery of TM Forum frameworks: eTOM process model, TAM application map, SID information model, and Open API suite (TMF620, TMF641, TMF622, TMF632, etc.).
• Strong understanding of network technologies: 5G core, RAN, IP/MPLS, SD-WAN, NFV/SDN, and cloud-native network functions (CNFs).
• Hands-on experience with telecom information models - resource, service, and product layer decomposition - and how they map to API contracts.
• Familiarity with AI/automation use cases in telecom: AIOps, predictive maintenance, autonomous network operations, intelligent order management.
• Working knowledge of the EU/US operator landscape (tier-1 and challenger CSPs, MVNOs, wholesale/fiber players) and the regional regulatory context - GDPR, EU AI Act, NIS2, FCC/CPNI - as it shapes solution design and data handling.

TECHNICAL SKILLS

• Proficient in API design and integration patterns - REST, GraphQL, AsyncAPI, event-driven architectures - within telecom ecosystems.
• Able to read and produce architecture artefacts: solution blueprints, sequence diagrams, data flow diagrams, and integration maps.
• Working knowledge of cloud platforms (AWS / Azure / GCP) and containerized deployment patterns relevant to telco workloads.
• Comfortable evaluating AI/ML platform capabilities and articulating how LLM-powered or agentic solutions apply to telecom operations.

MINDSET & BEHAVIOURS

• Credibility-first - earns equal trust with a CTO or a NOC team lead; speaks the language of both.
• Value-oriented - never pitches features; always leads with outcomes and quantified business impact.
• Curiosity-driven - stays current on telecom industry shifts (ORAN, network-as-a-service, AI-RAN) and weaves them into solution narratives.
• Collaborative closer - works the deal as a team sport alongside sales, product, and delivery; no lone-wolf behavior.

PREFERRED QUALIFICATIONS

• B.S. / M.S. in Telecommunications, Computer Science, or Engineering; TM Forum certifications (eTOM / Frameworx Practitioner) and TOGAF a strong plus.
• Prior roles at a telecom operator, network equipment vendor, or systems integrator in a presales or architecture capacity.
• Published thought leadership, TM Forum Catalyst participation, or conference presentations in the telecom/OSS/BSS space.
• Established relationships within EU/US telecom operator accounts and eligibility to work and travel across both regions; comfort operating across EU/US time zones