Presales Team Lead

BrightCHAMPS; Bengaluru; On-site; INR 1,200,000 - 2,200,000; Full time

Job summary

BrightCHAMPS is seeking a Pre-Sales Team Lead to lead a high-performing pre-sales team focused on engaging prospective parents, qualifying leads, and improving funnel conversion. The role requires strong team-handling ability, EdTech pre-sales experience, and a proven track record in lead conversion.

You will drive performance, coach on pitch quality and objection handling, and collaborate with sales and operations to ensure a smooth customer journey in a fast-paced environment.

Qualifications

• 2+ years in pre-sales / inside sales, EdTech industry preferred
• 1+ year in team handling or team lead capacity
• Strong communication and people management skills

Responsibilities

• Lead, manage, and motivate a team of pre-sales associates to achieve targets (daily, weekly, monthly)
• Monitor lead flow, follow-ups, and qualification quality to ensure a strong sales pipeline
• Guide the team in engaging with prospective parents/students, understanding learning needs, and positioning BrightCHAMPS programs
• Drive improvements in connection, booking, show-up rates, and conversion metrics in the pre-sales funnel
• Coach team members on pitch quality, communication, objection handling, and consultative selling techniques
• Track individual and team performance metrics through CRM and reports, and take corrective action where needed
• Collaborate with sales, training, and operations teams to improve lead quality and customer experience
• Ensure process adherence, discipline, and consistent execution in a fast-paced, target-driven environment

Skills

Team leadership

Lead qualification

CRM tools

Communication

Objection handling

Funnel management

Tools

CRM software

Job description

BrightCHAMPS is a fast-growing global edtech platform valued at $650M, delivering live, expert-led learning in Coding, Robotics, Financial Literacy, Math, AI, and Communication to kids aged 6–16 across 30+ countries and 12+ languages. As we scale rapidly across geographies, we are building robust people operations infrastructure to support our growing workforce — and we're looking for seasoned HR leaders who can bring structure, rigour, and scale to our people operations.

What is this role about?

BrightCHAMPS is looking for a Pre-Sales T eam Lead to lead and manage a high-performing pre-sales team focused on engaging prospective parents, qualifying leads, and driving quality funnel conversion. This role is ideal for someone with strong team-handling ability, EdT ech pre-sales experience, and a proven track record in lead conversion, objection handling, and team performance management.

Key Responsibilities

• Lead, manage, and motivate a team of pre-sales associates to achieve daily, weekly, and monthly targets.
• Monitor lead flow, follow-ups, and qualification quality to ensure a strong sales pipeline.
• Guide the team in engaging with prospective parents/students, understanding learning needs, and positioning BrightCHAMPS programs effectively.
• Drive improvements in connection rates, booking rates, show-up rates, and conversion support metrics in the pre-sales funnel.
• Coach team members on pitch quality, communication, objection handling, and consultative selling techniques.
• Track individual and team performance metrics through CRM and reports, and take corrective action where needed.
• Collaborate closely with sales, training, and operations teams to improve lead quality and customer experience.
• Ensure process adherence, discipline, and consistent execution in a fast-paced, target-driven environment

Candidate Profile

• 2+ years of overall experience in pre-sales / inside sales, with experience in the EdT ech industry being mandatory.
• Minimum 1+ year of experience in team handling or team lead capacity.
• Strong communication, people management, and objection-handling skills.
• Comfortable working in a high-energy, revenue-focused environment.
• Strong understanding of lead qualification, parent/student counseling support, and funnel management in EdT ech.
• Good working knowledge of CRM tools, performance tracking, and reporting.