Presales Executive

Cynosure Corporate Solutions; Chennai District; On-site; INR 300,000 - 600,000; Full time

Job summary

Cynosure Corporate Solutions is looking for a proactive presales/tele-calling professional to join our sales team in Chennai. You will handle enquiries, qualify leads, explain project features, and coordinate site visits to convert prospects into customers.

The role requires 1–3 years in real estate, hospitality, or service industries, and excellent English and Tamil communication. Office-based with incentives on conversions and occasional site visits.

Qualifications

• 1–3 years of experience in presales/tele-calling/customer service, preferably in real-estate, hospitality, or service industries.
• Excellent verbal communication skills in English and Tamil (additional regional languages a plus).
• Strong customer handling and interpersonal abilities.
• Good tele-counselling and persuasion skills.
• Familiarity with Sell.do and MS Office applications.
• Quick learner with the ability to understand and explain real estate project details.
• Target-oriented and self-motivated with a proactive approach.
• Office-based with occasional site visit coordination
• Performance incentives based on site visit conversions and closures

Responsibilities

• Handle incoming calls, online enquiries, and property leads from various marketing channels.
• Qualify leads based on client preferences, budget, and project suitability.
• Explain project features, amenities, pricing, and other details to prospective customers.
• Coordinate and schedule site visits, ensuring a smooth handover to the sales team.
• Maintain and update lead data in the CRM system accurately.
• Follow up with leads regularly to keep prospects engaged and drive them toward conversion.
• Share project brochures, videos, and relevant information with clients as required.
• Support the sales team by providing background information on prospects and site visit feedback.
• Achieve daily, weekly, and monthly call and lead conversion targets.
• Collaborate with the digital marketing and field sales teams for lead management and feedback.
• Handle customer objections and queries professionally, ensuring a positive brand impression.

Skills

Lead qualification

English & Tamil

CRM familiarity

Target driven

Tools

Sell.do

MS Office

Job description

Cynosure Corporate Solutions | Full time

Cynosure Corporate Solutions is a human capital services company. Our focus is to provide Executive Search, Recruitment, Training, Temporary Staffing services, Statutory Compliance's, and other HR aligned services. We understand the business goals of our clients and their need to align human resources to these goals. We are committed to provide high quality manpower in accordance to global standards and their requirements. Our candidates stand testimony to our professional competency.

We work with clients in IT/ITES, Manufacturing, Automobile, Health, Telecom, Media.

Job Description

• Handle incoming calls, online enquiries, and property leads from various marketing channels.
  
• Qualify leads based on client preferences, budget, and project suitability.
  
• Explain project features, amenities, pricing, and other details to prospective customers.
  
• Coordinate and schedule site visits, ensuring a smooth handover to the sales team.
  
• Maintain and update lead data in the CRM system accurately.
  
• Follow up with leads regularly to keep prospects engaged and drive them toward conversion.
  
• Share project brochures, videos, and relevant information with clients as required.
  
• Support the sales team by providing background information on prospects and site visit feedback.
  
• Achieve daily, weekly, and monthly call and lead conversion targets.
  
• Collaborate with the digital marketing and field sales teams for lead management and feedback.
  
• Handle customer objections and queries professionally, ensuring a positive brand impression.
  

Requirements

• 1–3 years of experience in presales/tele-calling/customer service, preferably in real-estate, hospitality, or service industries.
  
• Excellent verbal communication skills in English and Tamil (additional regional languages a plus).
  
• Strong customer handling and interpersonal abilities.
  
• Good tele-counselling and persuasion skills.
  
• Familiarity with Sell.do and MS Office applications.
  
• Quick learner with the ability to understand and explain real estate project details.
  
• Target-oriented and self-motivated with a proactive approach.
  
• Office-based with occasional site visit coordination
  
• Performance incentives based on site visit conversions and closures