Presales Executive

BHIVE Workspace; Bengaluru; On-site; INR 500,000 - 750,000; Full time

Benefits offered by this job

Medical insurance

Performance awards

Inclusive culture

Job summary

BHIVE Workspace in Bengaluru is seeking a detail-oriented Presales Executive to support the sales function by identifying, qualifying, and engaging potential leads across multiple channels. You will document requirements, collaborate with the sales team to tailor pitches, schedule site visits, and follow up with leads while adhering to training scripts and quality standards.

The role offers growth into leadership grooming and exposure across BHIVE’s expansion initiatives, with a vibrant culture

Qualifications

• Strong communication and interpersonal skills for multi-channel engagement.
• Experience in qualifying leads and documenting requirements.
• Ability to work with sales teams to tailor pitches and drive conversions.

Responsibilities

• Identify and qualify potential leads through inbound/outbound channels.
• Schedule site visits with qualified prospects to increase engagement.
• Gather client requirements and share with the sales team.
• Collaborate with sales to provide client insights for effective pitches.
• Follow up on non-responsive leads with a structured cadence.
• Respond to queries on live chat platforms and maintain quality standards.

Skills

Communication skills

CRM familiarity

Lead qualification

Multi-channel engagement

Documentation

Tools

CRM tools

Job description

Job Summary: We are looking for a detail-oriented and proactive Presales Executive to support our sales function by identifying, qualifying, and engaging potential leads. The ideal candidate should be comfortable engaging across multiple channels, documenting requirements, and collaborating with the sales team to drive conversions.

Key Responsibilities:

• Identify and qualify potential leads through inbound/outbound channels including marketing campaigns, channel partner queries, WhatsApp chat, referrals from employees or clients, and other sources.
• Schedule site visits with qualified prospects and ensure high engagement.
• Gather initial client requirements, document them accurately, and share with the sales team.
• Collaborate with the sales team by providing relevant client insights that can drive effective sales pitches.
• Perform scheduled follow-ups on non-responsive leads (2 follow-ups on the first day, and 3 across the next 4-5 days).
• Manage and respond to client queries on live WhatsApp chat using Chat 360.
• Attend Learning and Development training sessions and adhere to scripts provided for client interactions.
• Maintain an audit score of at least 80% across quality and compliance parameters.

Desired Skills & Competencies:

• Strong communication and interpersonal skills.
• Ability to handle client interactions professionally across channels.
• Quick learner with active participation in training programs.
• Good documentation and reporting skills.
• Comfortable with CRM tools and chat management platforms.
• Self-motivated and target-driven with an eye for detail.

Why Join BHIVE:

• Growth & Impact: Play a pivotal role in BHIVE's expansion to 132,000 seats across multiple cities in India.
• Leadership Grooming: Accelerated Chief of Staff track, working directly with CEO/COO.
• Career-defining Exposure: Shape how BHIVE scales into new cities and new centers, combining strategy with execution.
• Culture & Benefits: Vibrant team, competitive compensation, medical insurance, performance awards, inclusivity.

Collaboration and communication:

Proactive monitoring and collaboration with team members and internal departments are necessary to guarantee seamless operations at the centre.

How the role Interact with other teams or Individuals:

Ensure effective communication and coordination between different cross functional teams to align the presales function with overall business goals.