Presales Consultant

Social Hr Pune; Thane; On-site; INR 300,000 - 420,000; Full time

Job summary

Social Hr Pune is seeking a Pre-Sales Executive / Customer Outreach Executive to connect with prospective customers, understand their requirements, and generate qualified leads. The role demands strong communication, confidence in client interactions, and a target-driven approach.

The candidate will make outbound calls, handle inquiries, and coordinate with the sales team to close leads, while maintaining CRM records and meeting daily/ monthly targets.

Qualifications

• Graduate in any discipline.
• 3 years of experience in Pre-Sales, Inside Sales, Telecalling, Customer Service, Business Development, Lead Generation, or Customer Outreach.
• Freshers with good communication skills can also apply.
• Excellent verbal communication and interpersonal skills.
• Comfortable making high-volume outbound calls.
• Good convincing, negotiation, and follow-up skills.
• Target-oriented and customer-focused approach.

Responsibilities

• Make outbound calls to prospective and existing customers.
• Understand customer requirements and provide relevant information about products/services.
• Generate and qualify leads through customer outreach, telecalling, and follow-ups.
• Handle customer queries and maintain positive customer relationships.
• Follow up with leads through calls, WhatsApp, and other communication channels.
• Maintain accurate customer and lead records in CRM.
• Coordinate with the sales team for lead conversion and closures.
• Achieve daily and monthly calling, lead generation, and conversion targets.

Skills

Pre-Sales

Inside Sales

Telecalling

Customer Outreach

Outbound Calling

Lead Generation

Lead Conversion

Customer Engagement

Follow-up

Business Development

Sales

CRM

Customer Relationship Management

Education

Graduate degree

Tools

CRM

Job description

Pre-Sales Executive / Customer Outreach Executive

We are looking for a Pre-Sales Executive / Customer Outreach Executive to connect with prospective customers, understand their requirements, provide relevant information, and generate qualified leads. The ideal candidate should have strong communication skills, confidence in customer interactions, and a target-oriented approach.

Key Responsibilities

• Make outbound calls to prospective and existing customers.
• Understand customer requirements and provide relevant information about products/services.
• Generate and qualify leads through customer outreach, telecalling, and follow-ups.
• Handle customer queries and maintain positive customer relationships.
• Follow up with leads through calls, WhatsApp, and other communication channels.
• Maintain accurate customer and lead records in CRM.
• Coordinate with the sales team for lead conversion and closures.
• Achieve daily and monthly calling, lead generation, and conversion targets.

Requirements

• Graduate in any discipline.
• 03 years of experience in Pre-Sales, Inside Sales, Telecalling, Customer Service, Business Development, Lead Generation, or Customer Outreach.
• Freshers with good communication skills can also apply.
• Excellent verbal communication and interpersonal skills.
• Comfortable making high-volume outbound calls.
• Good convincing, negotiation, and follow-up skills.
• Target-oriented and customer-focused approach.

Key Skills:

Pre-Sales, Inside Sales, Telecalling, Customer Outreach, Outbound Calling, Lead Generation, Lead Conversion, Customer Engagement, Follow-up, Business Development, Sales, CRM, Customer Relationship Management.