Presales Consultant

Mantra Softech; Ahmedabad District; On-site; INR 1,600,000 - 2,400,000; Full time

Job summary

Mantra Softech in Ahmedabad, India, seeks an experienced Pre-Sales professional with 5+ years in biometric, security or sensor-based technology solutions. The candidate should have strong technical understanding of biometric technologies and sensors, along with the ability to understand customer requirements, design solutions and support the sales team throughout the business development cycle.

You will translate customer requirements into biometric sensor, identity, authentication and

Qualifications

• Bachelor’s degree in computer science, Information Technology, Electronics and Communication, Electrical Engineering, or a related technical discipline.
• At least five years of experience in pre-sales, solution consulting, technical sales, application engineering, or solution architecture.
• Relevant experience in biometric sensors, biometric devices, identity solutions, authentication systems, security solutions, or related technologies.

Responsibilities

• Engage with customers to understand their business needs, technical requirements, operational challenges, and intended use cases.
• Translate customer requirements into biometric sensor, identity, authentication, and verification solutions.
• Build trusted customer relationships by providing responsive, consultative, and solution-oriented technical support throughout the sales cycle.
• Deliver professional product demonstrations, technical presentations, solution workshops, and Proofs of Concept (PoCs).
• Present biometric technologiesincluding fingerprint, facial recognition, iris recognition, and other biometric modalitiesin a clear and customer-friendly manner.
• Recommend appropriate biometric sensors, devices, SDKs, APIs, platforms, and integration approaches based on customer requirements.
• Prepare technical proposals, solution architecture, bills of materials (BOMs), presentations, compliance documents, and commercial-support documentation.
• Analyse RFPs, RFIs, and RFQs and coordinate with internal teams to prepare accurate, complete, and competitive responses.
• Support the sales team in opportunity qualification, solution positioning, product selection, technical discussions, and objection handling.
• Provide technical support during customer meetings, negotiations, partner discussions, and solution finalization.
• Design and present solutions relating to Identity and Access Management, e-KYC, Digital Identity, Authentication, Verification, and biometric enrolment.
• Provide solution guidance for integration with customer applications, hardware, platforms, and existing IT infrastructure.
• Coordinate with customers, partners, product teams, and engineering teams during PoCs, implementation planning, integration, and technical issue resolution.
• Maintain a clear understanding of the Aadhaar and UIDAI ecosystem, including relevant devices, authentication processes, standards, and compliance requirements.
• Stay current with developments in biometric sensors, identity technologies, authentication methods, security standards, and industry trends.
• Represent the organization professionally at customer meetings, partner engagements, exhibitions, conferences, and industry events

Skills

Pre-Sales expertise

Strong communication

Customer-facing

Education

Bachelor’s degree in CS/IT/ECE or related

Tools

Biometric SDKs

APIs

Solution architecture tools

Job description

Job Summary

We are looking for an experienced Pre-Sales professional with 5+ years of experience in Biometric, Security or Sensor based technology solutions. The candidate should have strong technical understanding of biometric technologies and sensors, along with the ability to understand customer requirements, design solutions and support the sales team throughout the business development cycle.

Key Responsibilities

• Engage with customers to understand their business needs, technical requirements, operational challenges, and intended use cases.
• Translate customer requirements into suitable biometric sensor, identity, authentication, and verification solutions.
• Build trusted customer relationships by providing responsive, consultative, and solution-oriented technical support throughout the sales cycle.
• Deliver professional product demonstrations, technical presentations, solution workshops, and Proofs of Concept (PoCs).
• Present biometric technologiesincluding fingerprint, facial recognition, iris recognition, and other biometric modalitiesin a clear and customer-friendly manner.
• Recommend appropriate biometric sensors, devices, SDKs, APIs, platforms, and integration approaches based on customer requirements.
• Prepare technical proposals, solution architecture, bills of materials (BOMs), presentations, compliance documents, and commercial-support documentation.
• Analyse RFPs, RFIs, and RFQs and coordinate with internal teams to prepare accurate, complete, and competitive responses.
• Support the sales team in opportunity qualification, solution positioning, product selection, technical discussions, and objection handling.
• Provide technical support during customer meetings, negotiations, partner discussions, and solution finalization.
• Design and present solutions relating to Identity and Access Management, e-KYC, Digital Identity, Authentication, Verification, and biometric enrolment.
• Provide solution guidance for integration with customer applications, hardware, platforms, and existing IT infrastructure.
• Coordinate with customers, partners, product teams, and engineering teams during PoCs, implementation planning, integration, and technical issue resolution.
• Maintain a clear understanding of the Aadhaar and UIDAI ecosystem, including relevant devices, authentication processes, standards, and compliance requirements.
• Stay current with developments in biometric sensors, identity technologies, authentication methods, security standards, and industry trends.
• Represent the organization professionally at customer meetings, partner engagements, exhibitions, conferences, and industry events

.

Required Qualifications and Experience

• Bachelor’s degree in computer science, Information Technology, Electronics and Communication, Electrical Engineering, or a related technical discipline.
• At least five years of experience in pre-sales, solution consulting, technical sales, application engineering, or solution architecture.
• Relevant experience in biometric sensors, biometric devices, identity solutions, authentication systems, security solutions, or related technologies.
• Strong knowledge of biometric modalities, sensor technologies, device capabilities, SDKs, APIs, and system integration.
• Experience preparing technical proposals, solution architecture, BOMs, RFP/RFI/RFQ responses, compliance documents, and product presentations.
• Demonstrated experience in conducting customer demonstrations, PoCs, technical workshops, and solution discussions.
• Understanding of Identity and Access Management, e-KYC, Digital Identity, Authentication, and Verification solutions.
• Working knowledge of the Aadhaar and UIDAI ecosystem is required.
• Ability to understand complex technical requirements and explain solutions clearly to both technical and non technical stakeholders.
• Willingness to travel for customer meetings, demonstrations, PoCs, partner engagements, and industry events as required.

Required Qualifications

• Bachelor’s degree in computer science, Information Technology, Electronics & Communication, Electrical Engineering, or a related technical field.
• 5+ years of experience in Pre-Sales, Solution Consulting, Technical Sales, or Solution Architecture.
• Hands-on experience in Biometric, Sensor, Identity, Authentication, or Security Solutions.
• Strong understanding of biometric technologies, biometric sensors/devices, SDKs, APIs, and system integration.
• Experience in preparing technical proposals, RFP/RFI/RFQ responses, solution architecture and product presentations.
• Strong customer-facing, communication and presentation skills.
• Experience in PoC, product demonstrations and technical discussions with customers.

Personality

The ideal candidate should be proactive, confident, target-oriented, strategic, and relationship-driven, with strong communication, negotiation, analytical, and problem-solving skills. They should be adaptable, collaborative, self motivated, and comfortable working in a fast-paced, competitive environment, with a strong ownership mindset and focus on achieving business goals.