Pre-Sales/Solution Engineer

LogIQ Labs Private Limited; Bengaluru; On-site; INR 900,000 - 1,300,000; Full time

Job summary

eShipz is seeking a proactive and customer-centric Pre-Sales/Solution Engineer with 3-5 years of relevant experience to join our Bengaluru team. You will understand customer requirements and design solutions that leverage our logistics SaaS platform.

You will conduct product demos, prepare proposals and architecture diagrams, and collaborate with Sales, Product, and Engineering to support the full sales cycle. Strong API knowledge and logistics tech familiarity are a plus.

Qualifications

• Minimum 3–5 years in Pre-Sales or Solution Engineering.
• Experience with B2B customers preferred.
• Excellent verbal and written communication skills.
• Strong problem-solving and conflict-resolution abilities.
• Familiarity with SaaS, e-commerce, or logistics tech preferred.
• Ability to manage multiple accounts and priorities in a startup environment.

Responsibilities

• Understand customer business and technical requirements and design appropriate solutions.
• Conduct product demonstrations, technical presentations and solution walkthroughs.
• Prepare solution proposals, architecture diagrams, POCs and technical documentation.
• Collaborate with Sales, Product and Engineering teams to support the complete sales cycle.
• Strong understanding of APIs, integrations, SaaS platforms and logistics/e-commerce tech preferred.

Skills

Pre-Sales

Solution Engineer

Communication skills

B2B experience

Problem-solving

Startup environment

APIs

Logistics tech

Tools

APIs

SaaS platforms

Logistics tech

Job description

About eShipz

eShipz is a fast-growing logistics SaaS company that enables businesses to manage and scale their outbound shipping operations through automation, data, and deep integrations. Our platform is built to handle high-volume, complex logistics environments, helping customers improve delivery performance, reduce costs, and gain real-time visibility across their shipping operations.

Headquartered in Bengaluru, eShipz is powered by a team of 80+ professionals and trusted by leading enterprises such as PhonePe, IshaLife, Fossil, Avon, Maruti Suzuki, Fire-Boltt, and Oswaal Books. We work closely with our customers’ Operations, Technology, and Business teams to ensure eShipz becomes a mission-critical part of their daily logistics workflows.

Role Overview

We are seeking a proactive and customer-centric Pre-Sales/Solution Engineer with a minimum of 3-5 Years of relevant experience.

Key Responsibilities

• Understand customer business and technical requirements and design appropriate solutions.
• Conduct product demonstrations, technical presentations and solution walkthroughs.
• Prepare solution proposals, architecture diagrams, POCs and technical documentation.
• Collaborate with Sales, Product and Engineering teams to support the complete sales cycle.
• Strong understanding of APIs, integrations, SaaS platforms and logistics/e-commerce technology preferred.

Requirements & Skills

• Minimum 3-5 years of experience in Pre-Sales/Solution Engineer
• Proven experience in handling B2B customers is preferred
• Excellent verbal and written communication skills
• Strong problem-solving and conflict-resolution abilities
• Good understanding of SaaS platforms, e-commerce, or logistics (preferred)
• Ability to manage multiple accounts and priorities simultaneously
• Comfortable working in a fast-paced startup environment

What We Offer

• Opportunity to work with a fast-growing SaaS product
• Exposure to logistics technology
• Collaborative and growth-oriented work culture
• Career growth opportunities within Customer Success and Operations