Pre Sales Associate (US Shift)

Codingal; Bengaluru; On-site; INR 400,000 - 450,000; Full time

Benefits offered by this job

Uncapped incentives

Growth opportunities

Sales training

Job summary

Codingal is seeking a U.S Pre-Sales Associate in India. You will be the first voice parents hear, assessing needs and guiding them to free trial classes. You will balance high call volumes with high empathy, alignment with U.S. timings, and a clear path into a full sales career.

The role requires 0–1 year of pre-sales or related experience, English and Hindi fluency, and a graduate degree. Night shifts aligned with USA hours are part of the package.

Qualifications

• Clear, confident and warm communication in English and Hindi, spoken and written.
• Ability to handle numbers and targets with resilience in a high-performance environment.
• Strong multitasking skills to manage 40+ conversations a day and follow-ups.

Responsibilities

• Make outbound calls to prospective and existing Codingal parents to generate and qualify leads for coding classes.
• Run a customer needs assessment (CNA) on every lead to understand age, interests, workload and goals.
• Book and confirm free trial classes, with reminders to ensure attendance.
• Nurture leads across calls, WhatsApp, email and SMS to keep interested parents engaged.
• Hand over qualified, documented leads to the Business Development team with clear context.

Skills

Communication

English

Hindi

Numbers & targets

Multitasking

Education

Graduate degree

Job description

Codingal (www.codingal.com) is the global leader in online coding and AI education for kids and teens. We offer live, interactive classes led by expert Computer Science instructors, empowering students to build apps, games, websites, and AI-powered projects. Our mission is to help kids fall in love with coding and prepare them to become future-ready creators - entrepreneurs, engineers, and scientists. With a curriculum accredited by STEM.org and aligned with the K-12 Computer Science Framework, we offer personalized learning through 1:1 and small-group classes. As AI reshapes the world, Codingal integrates real-world AI tools like ChatGPT, machine learning, and data science into the learning journey, helping kids not just use AI - but build with it. Trusted by over 1 million registered students worldwide and backed by Y Combinator, Rebright Partners, and top angels, Codingal is rated 4.9/5 by students and has an NPS of 86, making it the most loved platform for coding and AI education.

About the role

As a U.S Pre-Sales Associate, you are the first human voice a parent hears from Codingal. You will call parents who have shown interest in coding for their child, understand what they are really looking for, and help them see the value of a free trial class. You are not pushing a product you are helping a parent make a good decision for their child, and setting up our sales team with a warm, well-qualified conversation.

It is a fast-paced, target-driven role with a lot of conversations every day. If you like talking to people, learn quickly, and want a clear path into a full sales career, this is a strong place to start.

What you will do

• Make outbound calls to prospective and existing Codingal parents to generate and qualify leads for coding classes.
• Run a customer needs assessment (CNA) on every lead understand the childs age, interests, school workload and the parents goals before recommending anything.
• Book and confirm free trial classes, and follow up with reminder calls so parents actually show up.
• Prime and nurture leads across channels calls, WhatsApp, email and SMS so no interested parent goes cold.
• Hand over qualified, well-documented leads to the Business Development team with clear context on what the parent wants.
• Maintain accurate, up-to-date records in LeadSquared CRM and our telecalling tools every single day.
• Own your daily and monthly numbers calls made, connects, CNAs completed, trials booked and trial attendance.
• Track your own performance metrics, spot what is working, and share it with the team.

What we are looking for

• 0-1years of experience in pre-sales, telecalling, inside sales or customer support. Freshers with strong communication are welcome.
• This is a night shift ,timings are aligned with U.S.A
• Clear, confident and warm communication in English and Hindi, spoken and written. Additional regional languages are a big plus.
• Genuine empathy you listen to what a parent is worried about before you talk about the product.
• The ability to ask sharp questions and qualify a need, rather than reading from a script.
• Comfort with numbers and targets, and the resilience to keep going in a high-performance environment.
• Strong multitasking and follow-through you can hold 40+ conversations a day and still remember who needs a call back.
• A learning mindset. You should be able to understand our product well enough to speak to a parent about it within your first few days.
• Flexibility on working hours. Our parents are spread across 70+ countries, so some shifts include evenings or weekends.
• A graduate degree in any discipline.

Why join Codingal

• Uncapped incentives. Exceptionally high performance-linked rewards for top performers — your effort shows up in your payslip.
• Real, fast growth. We are scaling quickly and promote on performance, not tenure. Strong performers move into Business Development and then team leadership.
• Genuine sales training. You will learn structured discovery, objection handling and consultative selling — skills that stay with you for your whole career.
• Work that means something. Every trial class you book is a child who might discover they love building things. That is a good reason to pick up the phone.
• A young, sharp team. You will sit with people who are ambitious, collaborative and genuinely fun to work with, in our HSR Layout office.
• Y Combinator-backed. A globally recognised, well-funded EdTech company on your CV from day one.

Where this role can take you

We hire pre-sales associates as the start of a sales career, not a dead end. A typical strong performer moves along this path:

Pre-Sales Associate Business Development Associate Senior BDA / Relationship Manager Team Lead

Movement is based purely on performance. We would much rather promote from inside the team.

Compensation and location

• Annual compensation: 4 LPA - 4.5 LPA fixed (including night shift allowance) per year, plus a variable performance incentive of up to 3 LPA. The final offer depends on your experience, communication skills and interview performance.
• This is an onsite role and cannot be done remotely.