US Pre - Sales Associate

Codingal; Bengaluru; On-site; INR 360,000 - 420,000; Full time

Benefits offered by this job

Incentives

Career growth

Office in Bengaluru

Job summary

Codingal in Bengaluru invites a U.S Pre-Sales Associate to start a sales career, engaging parents, assessing needs and guiding them to free trial classes. You will manage a high-volume call flow, learn the product quickly, and grow with the team in a fast-paced, target-driven environment.

The role emphasizes empathy, sharp questioning, and multilingual communication (English/Hindi). Nights shift aligns with USA hours; onsite in HSR Layout, Bengaluru with strong incentives.

Qualifications

• 1 year of experience in pre-sales, telecalling, inside sales or customer support.
• Night shift aligned with USA time zones.
• Clear, confident English and Hindi communication, spoken and written.
• Genuine empathy—you listen to what a parent is worried about before talking about the product.
• Ability to ask sharp questions and qualify a need, not read a script.
• Comfort with numbers and targets, and resilience in a high-performance environment.
• Ability to handle 40+ conversations a day with good follow-up.
• Learning mindset to understand the product quickly.

Responsibilities

• Make outbound calls to generate and qualify leads for coding classes.
• Run a CNA on every lead to understand child age, interests, workload and goals.
• Book and confirm free trial classes and follow up with reminders.
• Nurture leads across calls, WhatsApp, email and SMS so no parent goes cold.
• Hand over qualified, well-documented leads to the Business Development team with context.
• Maintain up-to-date records in LeadSquared CRM and telecalling tools.
• Own daily and monthly numbers: calls, connects, CNAs, trials, attendance.
• Track performance metrics and share insights with the team.

Skills

Pre-sales experience

Communication skills

Empathy

Questioning skills

Numbers and targets

Multitasking

Learning mindset

Flexible hours

Graduate degree

Education

Graduate degree

Tools

LeadSquared CRM

Job description

About the role

As a U.S Pre-Sales Associate, you are the first human voice a parent hears from Codingal. You will call parents who have shown interest in coding for their child, understand what they are really looking for, and help them see the value of a free trial class. You are not pushing a product you are helping a parent make a good decision for their child, and setting up our sales team with a warm, well-qualified conversation.

It is a fast-paced, target-driven role with a lot of conversations every day. If you like talking to people, learn quickly, and want a clear path into a full sales career, this is a strong place to start.

What you will do

• Make outbound calls to prospective and existing Codingal parents to generate and qualify leads for coding classes.
• Run a customer needs assessment (CNA) on every lead understand the child age, interests, school workload and the parents goals before recommending anything.
• Book and confirm free trial classes, and follow up with reminder calls so parents actually show up.
• Prime and nurture leads across channels calls, WhatsApp, email and SMS so no interested parent goes cold.
• Hand over qualified, well-documented leads to the Business Development team with clear context on what the parent wants.
• Maintain accurate, up-to-date records in LeadSquared CRM and our telecalling tools every single day.
• Own your daily and monthly numbers calls made, connects, CNAs completed, trials booked and trial attendance.
• Track your own performance metrics, spot what is working, and share it with the team.

What we are looking for

• 01years of experience in pre-sales, telecalling, inside sales or customer support. Freshers with strong communication are welcome.
• This is a night shift ,timings are aligned with U.S.A
• Clear, confident and warm communication in English and Hindi, spoken and written. Additional regional languages are a big plus.
• Genuine empathy — you listen to what a parent is worried about before you talk about the product.
• The ability to ask sharp questions and qualify a need, rather than reading from a script.
• Comfort with numbers and targets, and the resilience to keep going in a high-performance environment.
• Strong multitasking and follow-through — you can hold 40+ conversations a day and still remember who needs a call back.
• A learning mindset. You should be able to understand our product well enough to speak to a parent about it within your first few days.
• Flexibility on working hours. Our parents are spread across 70+ countries, so some shifts include evenings or weekends.
• A graduate degree in any discipline.

Why join Codingal

• Uncapped incentives. Exceptionally high performance-linked rewards for top performers — your effort shows up in your payslip.
• Real, fast growth. We are scaling quickly and promote on performance, not tenure. Strong performers move into Business Development and then team leadership.
• Genuine sales training. You will learn structured discovery, objection handling and consultative selling — skills that stay with you for your whole career.
• Work that means something. Every trial class you book is a child who might discover they love building things. That is a good reason to pick up the phone.
• A young, sharp team. You will sit with people who are ambitious, collaborative and genuinely fun to work with, in our HSR Layout office.
• Y Combinator-backed. A globally recognised, well-funded EdTech company on your CV from day one.

Where this role can take you

We hire pre-sales associates as the start of a sales career, not a dead end. A typical strong performer moves along this path:

Pre-Sales Associate Business Development Associate Senior BDA / Relationship Manager Team Lead

Movement is based purely on performance. We would much rather promote from inside the team.

Compensation and location

• Annual compensation: 3,60,000 – 4,20,000 fixed per year, plus a variable performance incentive of up to 3,00,000. The final offer depends on your experience, communication skills and interview performance.
• Location: HSR Layout Sector 7, Bengaluru. This is an onsite role and cannot be done remotely.
• Interviews: Conducted at our Bengaluru office.

Our hiring process

• 1. Application review — we look at your CV and communication.
• 2. Telephonic screening — a short call to hear how you speak with people.
• 3. Interview at the HSR office — including a live mock call with a parent scenario.
• 4. Offer — we move fast and aim to close within a week.

Frequently asked questions

What salary can I expect?

3,60,000 to 4,80,000 a year — a fixed base -- plus a variable performance incentive of up to 3,00,000. Where you land depends on your experience, communication skills and interview performance. Top performers earn meaningfully more through incentives.

What is the eligibility criteria?

A graduate degree in any discipline and 0–2 years of experience. Freshers with excellent communication skills are encouraged to apply.

What skills matter most for this job?

Clear, confident spoken English and Hindi, real empathy for parents, and the discipline to follow up. A Computer Science background is not required — we will teach you the product.

Who can apply for this role?

Anyone who meets the criteria above. Codingal is an equal opportunity employer and we welcome applicants of every gender, background, religion, caste and ability. We do not discriminate on any of these grounds.

Is this a work-from-home job?

No. This is a full-time onsite role at our HSR Layout Sector 7 office in Bengaluru.

What do the working hours look like?

Standard full-time hours with shift flexibility. Because we serve parents in 70+ countries, some shifts include evenings or weekends. Your shift is confirmed before you join.

Are there any charges or deposits to apply or join?

Absolutely not. Codingal never asks for money at any stage of hiring or employment. If anyone claiming to represent us asks you for a payment, it is a scam — please report it to us.

Employment

Type: Full Time, Permanent

Role Category: BD / Pre Sales

Education : Any Graduate

Role: BD / Pre Sales - Other Industry Type: Education / Training Department: Sales & Business Development