Pre-sales Associate

Codingal; Bengaluru; On-site; INR 400,000 - 600,000; Full time

Job summary

Codingal is seeking a Pre-Sales Associate to be the first voice parents hear about Codingal's free trial classes. You will understand what parents want, and guide them to a warm, well-qualified conversation for our sales team.

This fast-paced, target-driven role involves outbound calls, CNA assessments, scheduling trials, and multi-channel outreach. If you enjoy talking to people and learning quickly, this is a strong start.

Qualifications

• 0–2 years of experience in pre-sales, telecalling, inside sales or customer support.
• Freshers with strong communication are welcome.
• Clear, confident and warm communication in English and Hindi (spoken and written).
• Empathy to listen to what a parent is worried about before you talk about the product.
• Ability to ask sharp questions and qualify a need, not read from a script.
• Comfort with numbers and targets in a high-performance environment.
• Strong multitasking and follow-through—to handle 40+ conversations a day.
• Learning mindset to understand our product quickly and speak to a parent within days.
• Flexibility on working hours due to global parents across 70+ countries.

Responsibilities

• Make outbound calls to prospective and existing Codingal parents to generate and qualify leads.
• Run a CNA on every lead — understand the child’s age, interests, school workload and the parent’s goals before recommending anything.
• Book and confirm free trial classes, and follow up with reminder calls so parents actually show up.
• Prime and nurture leads across channels — calls, WhatsApp, email and SMS — so no interested parent goes cold.
• Hand over qualified, well-documented leads to the Business Development team with clear context on what the parent wants.
• Maintain up-to-date records in LeadSquared CRM and telecalling tools daily.
• Own daily and monthly numbers — calls made, connects, CNAs completed, trials booked and trial attendance.
• Track performance metrics, spot what is working, and share it with the team.

Skills

Strong communication

Bilingual English/Hindi

Empathy

Qualify needs

Numbers & targets

Multitasking

Job description

Help parents discover the one class that changes how their child sees technology.

• Full-time
• 0–2 years
• shift (3pm -12am)
• shift (4pm-1am)

Codingal is on a mission to inspire school kids to fall in love with coding.

We have empowered 500,000+ students to start learning to code through personalised 1:1 live classes with expert Computer Science teachers. Our curriculum is built on the K-12 Computer Science Framework and accredited by STEM.org, and kids find it genuinely fun. Parents and children in more than 70 countries trust Codingal for high-quality coding education. We are a global company headquartered in the US, backed by top investors including Y Combinator and Rebright Partners.

Coding improves logical thinking and problem-solving by 70% in young children, and lifts their performance in other school subjects too. Coding roles already make up more than 60% of all jobs in science, technology, engineering and maths, so kids who start early will be the creators of the future. Read what parents say about us at codingal.com/reviews-and-testimonials.

About the role

As a Pre-Sales Associate, you are the first human voice a parent hears from Codingal. You will call parents who have shown interest in coding for their child, understand what they are really looking for, and help them see the value of a free trial class. You are not pushing a product — you are helping a parent make a good decision for their child, and setting up our sales team with a warm, well-qualified conversation.

It is a fast-paced, target-driven role with a lot of conversations every day. If you like talking to people, learn quickly, and want a clear path into a full sales career, this is a strong place to start.

Role and Responsibilities:

• Make outbound calls to prospective and existing Codingal parents to generate and qualify leads for coding classes.
• Run a customer needs assessment (CNA) on every lead — understand the child’s age, interests, school workload and the parent’s goals before recommending anything.
• Book and confirm free trial classes, and follow up with reminder calls so parents actually show up.
• Prime and nurture leads across channels — calls, WhatsApp, email and SMS — so no interested parent goes cold.
• Hand over qualified, well-documented leads to the Business Development team with clear context on what the parent wants.
• Maintain accurate, up-to-date records in LeadSquared CRM and our telecalling tools every single day.
• Own your daily and monthly numbers — calls made, connects, CNAs completed, trials booked and trial attendance.
• Track your own performance metrics, spot what is working, and share it with the team.

What we are looking for

• 0–2 years of experience in pre-sales, telecalling, inside sales or customer support. Freshers with strong communication are welcome.
• Clear, confident and warm communication in English and Hindi, spoken and written. Additional regional languages are a big plus.
• Genuine empathy — you listen to what a parent is worried about before you talk about the product.
• The ability to ask sharp questions and qualify a need, rather than reading from a script.
• Comfort with numbers and targets, and the resilience to keep going in a high-performance environment.
• Strong multitasking and follow-through — you can hold 40+ conversations a day and still remember who needs a call back.
• A learning mindset. You should be able to understand our product well enough to speak to a parent about it within your first few days.
• Flexibility on working hours. Our parents are spread across 70+ countries, so some shifts include evenings or weekends.