Pre Counsellor

Kivi Tronics Consulting; Chennai District; On-site; INR 201,000 - 312,000; Full time

Job summary

Kivi Tronics Consulting is seeking individuals to call students interested in studying abroad. You will understand plans, assess genuine interest, and pass qualified students to Senior Counsellors for admissions. No overseas education experience is required; training will be provided.

Responsibilities include calling, collecting details on courses, budgets, and timelines; updating CRM; scheduling virtual sessions; and continuously learning about destinations with regular feedback.

Qualifications

• Clear and confident speaking style in English (and team languages)
• Ability to follow a structured process and take feedback
• Willingness to learn about destinations and courses through regular training

Responsibilities

• Call students who have enquired about studying abroad using the cloud-calling platform
• Understand their course, country, budget and timeline in a friendly conversation
• Qualify interested students using our pitch and framework
• Update the CRM and schedule follow-ups, then book virtual sessions with Senior Counsellors
• Grow knowledge about destinations and courses through regular training and feedback

Skills

Communication

Active listening

Rapport building

Target-driven

Job description

The role

You will call students who have shown interest in studying abroad,

understand their plans, spot genuine interest and pass the right students to our Senior Counsellors for admissions. No

overseas education experience needed. We will train you.

Requirements:

• Call students who have enquired about studying abroad, using our cloud-calling platform
• Understand their course, country, budget and timeline in a friendly, simple conversation
• Qualify interested students using our pitch and framework
• Update the CRM and schedule follow-ups, then book virtual sessions with Senior Counsellors
• Learn about destinations and courses, and grow with regular training and feedback
• Confident, clear speaker in the languages for your team
• Positive and patient, even after unanswered calls or a no
• A good listener who asks smart questions and builds rapport quickly
• Happy to follow a structured process and take feedback
• Disciplined, consistent and motivated by targets and incentives (telecalling or BPO experience is a plus)