PMO Analyst /Delivery Associate

Quest Global; Bengaluru; On-site; INR 600,000 - 800,000; Full time

Job summary

Quest Global is looking for a PMO Analyst/Coordinator in Bengaluru, India to support delivery operations and resource management for technology clients. The ideal candidate will have a Bachelor's degree and 2–4 years of experience in PMO or resource management, ideally within the semiconductor sector. Responsibilities include managing HRIS processes, tracking assets, and maintaining program dashboards. Key skills include strong coordination and data validation. This role offers a dynamic work environment focused on continuous learning.

Qualifications

• 2–4 years experience in PMO, resource management, delivery operations, or staffing coordination.
• Experience in the semiconductor or technology industry is preferred.

Responsibilities

• Manage HRIS tagging and resource movement alignment with billed data.
• Create Aspire IDs for resource mapping and track open positions.
• Handle client asset submission processes and track/manage QG assets.
• Track vendor resource leaves and validate invoice amounts.
• Maintain APT dashboards linked to revenue reports.

Skills

Strong coordination

Stakeholder management

Data validation

Reporting skills

Education

Bachelor’s degree in Business Administration, HR, Operations, or related field

Tools

HRIS systems

MS Excel

SharePoint

Dashboard tools

Job description

Position Overview

We are seeking a detail‑oriented PMO Analyst/Coordinator to support delivery operations, resource management, and program governance across key semiconductor and technology accounts. The role ensures seamless execution of HRIS processes, fulfillment operations, asset tracking, third‑party resource management, and program dashboards while driving continuous learning and development.

Key Responsibilities

• Delivery Operations: manage HRIS tagging and resource movement alignment with billed data, maintain compliance with ramp‑down notice periods (30 days), verify work‑location accuracy, and follow up with Resource Managers and the Resource Management Group to correct reporting structures.
• Full Fulfillment: create Aspire IDs for internal and external resource mapping, track open positions for Marvell, Infineon, NXP, and NVIDIA, coordinate with Competency Heads, RMs, Vendor SPOCs for sourcing, conduct interviews and share questions via SharePoint, communicate selection/rejection decisions, maintain a tracker of all resources shared with clients, collate interview question repository, manage onboarding forms and NDA collection.
• Asset Tracking: handle client asset submission processes and track/manage QG assets.
• Third‑Party Resource Management: track vendor resource leaves, validate invoice amounts, manage onboarding/offboarding communication, act as Resource Manager for assigned vendor resources.
• Program Dashboards: maintain APT dashboards linked to revenue reports, prepare Client MRM and QBR materials, track and report CSAT scores.
• DLA & Self‑Learning: track DLA accounts (Synaptics, SanDisk, ARM) and complete GenAI certification with continuous upskilling.

Required Qualifications

• Bachelor’s degree in Business Administration, HR, Operations, or related field.
• 2–4 years experience in PMO, resource management, delivery operations, or staffing coordination.

Domain Experience in Semiconductor/Technology Industry (Preferred)

Tools Proficiency

• HRIS systems, MS Excel, SharePoint, and dashboard tools.

Skills

• Strong coordination, stakeholder management, data validation, and reporting skills.

Key Stakeholders

• Competency Heads
• Resource Managers (RMs) & the Resource Management Group (RMG)
• Vendor SPOCs
• Client representatives (Marvell, Infineon, NXP, NVIDIA, Synaptics, SanDisk, ARM)
• Finance/Invoicing teams

Success Metrics

• HRIS data accuracy and billing alignment.
• Time‑to‑fill for open positions.
• Invoice validation accuracy.
• CSAT scores.