Project Manager II-Program Manager Operations

UST; Bengaluru; On-site; INR 900,000 - 1,200,000; Full time

Job summary

UST seeks a detail-oriented Sr. PMO Analyst / Program Manager with data analytics to support the Cybersecurity CoE in Bengaluru. You will coordinate vendor activities, manage meetings, track progress, and ensure delivery alignment across internal teams and external partners.

The role emphasizes governance, reporting, dashboards, and proactive risk management, requiring strong communication, analytical thinking, and ownership to drive continuous improvements in PMO processes.

Qualifications

• Bachelor's degree in business, IT, or related field.
• 6-8 years of experience in PMO, project coordination, or operations.
• Strong experience in vendor coordination and stakeholder management.
• Advanced proficiency in MS Excel and PowerPoint.
• Experience in reporting, dashboards, and data analysis.
• Excellent communication and organizational skills.

Responsibilities

• Coordinate vendor meetings and governance forums.
• Prepare agendas, minutes and track actions to closure.
• Act as liaison between vendors and internal stakeholders to ensure alignment.
• Monitor vendor performance against SLAs, KPIs, and contractual commitments.
• Develop and maintain PMO reports and dashboards (weekly/monthly).
• Analyse project and operational data to identify trends, risks, and improvements.
• Support executive reporting and presentation materials.

Skills

Reporting

Stakeholder Mgmt

Vendor Management

Data Analysis

Jira

Microsoft Project

Power BI

Tableau

Project Management

Education

Bachelor's degree in business, IT, or related field

Tools

Microsoft Office 365

Power Query

SharePoint

Job description

Role Description

Seeking a detail-oriented Sr. PMO Analyst / Program Manager (with Data Analytics expertise) to support the Cybersecurity Centre of Excellence (CoE) with a strong focus on vendor coordination, reporting, and operational governance. This role will act as a central point of coordination between internal teams and external vendors, ensuring effective meeting management, progress tracking, and delivery alignment. The ideal candidate combines analytical thinking with strong stakeholder communication and organizational skills.

Key Responsibilities

Vendor & Stakeholder Management

• Coordinate and manage regular meetings with vendors (status calls, governance forums, performance reviews)
• Prepare agendas, document minutes, and track action items to closure
• Act as liaison between vendors and internal stakeholders to ensure clear communication and alignment
• Monitor vendor performance against SLAs, KPIs, and contractual commitments

Reporting & Data Analysis

• Develop and maintain regular PMO reports and dashboards (weekly/monthly status, risks, KPIs)
• Analyse project and operational data to identify trends, risks, and improvement areas
• Provide actionable insights to leadership based on reporting outputs
• Support executive reporting and presentation materials

Team Coordination & Delivery Support

• Coordinate tasks across internal teams to ensure timely delivery of initiatives
• Track progress against plans, highlight dependencies, and ...
• Support prioritization and workload distribution across the team
• Ensure alignment between project timelines and vendor deliverables

Governance & Process Improvement

• Support implementation and enforcement of PMO standards, processes, and templates
• Drive continuous improvement in reporting, communication, and operational workflows
• Ensure proper documentation and audit readiness of PMO activities

Risk & Issue Management

• Identify, track, and proactively manage risks and issues
• Facilitate resolution through coordination with relevant stakeholders
• Maintain risk and issue logs with clear ownership and mitigation plans

Must-Have Qualifications

• Bachelor's degree in business, IT, or related field
• 6-8 years of experience in PMO, project coordination, or operations
• Strong experience in vendor coordination and stakeholder management
• Advanced proficiency in MS Excel and PowerPoint
• Experience in reporting, dashboards, and data analysis
• Excellent communication and organizational skills

Tools & Technologies

• Microsoft Office 365 (Excel, PowerPoint, SharePoint, Teams) - advance level (formulas, pivot tables, power query)

Nice-to-Have

• Experience in cybersecurity, IT governance, or enterprise environments
• Familiarity with PMO frameworks and delivery governance models
• Power BI / Tableau (preferred)
• Project management tools (e.g., Jira, ServiceNow, MS Project)

Skills

• Reporting and Analytics
• Stakeholder Management
• Vendor Management
• Data Analysis
• Jira
• Microsoft Project
• Power BI
• Tableau
• Project Management

Role Description

Seeking a detail-oriented Sr. PMO Analyst / Program Manager (with Data Analytics expertise) to support the Cybersecurity Centre of Excellence (CoE) with a strong focus on vendor coordination, reporting, and operational governance. This role will act as a central point of coordination between internal teams and external vendors, ensuring effective meeting management, progress tracking, and delivery alignment. The ideal candidate combines analytical thinking with strong stakeholder communication and organizational skills.

Key Responsibilities

Vendor & Stakeholder Management

• Coordinate and manage regular meetings with vendors (status calls, governance forums, performance reviews)
• Prepare agendas, document minutes, and track action items to closure
• Act as liaison between vendors and internal stakeholders to ensure clear communication and alignment
• Monitor vendor performance against SLAs, KPIs, and contractual commitments

Reporting & Data Analysis

• Develop and maintain regular PMO reports and dashboards (weekly/monthly status, risks, KPIs)
• Analyse project and operational data to identify trends, risks, and improvement areas
• Provide actionable insights to leadership based on reporting outputs
• Support executive reporting and presentation materials

Team Coordination & Delivery Support

• Coordinate tasks across internal teams to ensure timely delivery of initiatives
• Track progress against plans, highlight dependencies, and ...
• Support prioritization and workload distribution across the team
• Ensure alignment between project timelines and vendor deliverables

Governance & Process Improvement

• Support implementation and enforcement of PMO standards, processes, and templates
• Drive continuous improvement in reporting, communication, and operational workflows
• Ensure proper documentation and audit readiness of PMO activities

Risk & Issue Management

• Identify, track, and proactively manage risks and issues
• Facilitate resolution through coordination with relevant stakeholders
• Maintain risk and issue logs with clear ownership and mitigation plans

Must-Have Qualifications

• Bachelor's degree in business, IT, or related field
• 6-8 years of experience in PMO, project coordination, or operations
• Strong experience in vendor coordination and stakeholder management
• Advanced proficiency in MS Excel and PowerPoint
• Experience in reporting, dashboards, and data analysis
• Excellent communication and organizational skills

Tools & Technologies

• Microsoft Office 365 (Excel, PowerPoint, SharePoint, Teams) - advance level (formulas, pivot tables, power query)

Nice-to-Have

• Experience in cybersecurity, IT governance, or enterprise environments
• Familiarity with PMO frameworks and delivery governance models
• Power BI / Tableau (preferred)
• Project management tools (e.g., Jira, ServiceNow, MS Project)

Skills

• Reporting and Analytics
• Stakeholder Management
• Vendor Management
• Data Analysis
• Jira
• Microsoft Project
• Power BI
• Tableau
• Project Management