PLS - Veeva / CRM Specialist - Senior Manager

PwC; Hyderabad, Chennai District, Bengaluru; Hybrid; INR 1,800,000 - 3,200,000; Full time

Job summary

PwC invites experienced data and analytics professionals to join a role focused on leading Veeva CRM initiatives and client relationship management across data science engagements. You will advise client teams on data-driven approaches for sales, marketing, and customer engagement, and develop models, dashboards, and visualizations that translate complex data into actionable insights.

You will manage multiple workstreams, coordinate timelines with technical and business stakeholders, apply ML

Qualifications

• Veeva CRM experience and related analytics delivery.
• Experience translating data findings into business actions.
• Strong stakeholder communication and client-facing skills.
• Experience building dashboards and visualization products for clients.
• Ability to coach teams through ambiguity and deliver priorities.

Responsibilities

• Leading Veeva CRM and client relationship management initiatives across data science and analytics engagements
• Advising client teams on data-driven approaches for sales, marketing, and customer engagement processes
• Developing statistical models, dashboards, and visualizations that translate complex data into actionable findings
• Managing multiple workstreams, prioritizing deliverables, and coordinating timelines across technical and business stakeholders
• Applying machine learning, predictive modeling, and exploratory analysis to identify patterns and support business decisions
• Evaluating data quality, pipeline design, and data modeling methods to improve reliability and usability
• Coaching team members through analysis, solution design, and presentation of findings to varied audiences
• Communicating recommendations clearly to client leaders and internal stakeholders while navigating changing priorities

Skills

Veeva CRM

Data Science

Data Analytics

Machine Learning

Dashboards & Visualization

Stakeholder Management

Tools

Veeva CRM

Job description

Role & responsibilities

• Leading Veeva CRM and client relationship management initiatives across data science and analytics engagements
• Advising client teams on data-driven approaches for sales, marketing, and customer engagement processes
• Developing statistical models, dashboards, and visualizations that translate complex data into actionable findings
• Managing multiple workstreams, prioritizing deliverables, and coordinating timelines across technical and business stakeholders
• Applying machine learning, predictive modeling, and exploratory analysis to identify patterns and support business decisions
• Evaluating data quality, pipeline design, and data modeling methods to improve reliability and usability
• Coaching team members through analysis, solution design, and presentation of findings to varied audiences
• Communicating recommendations clearly to client leaders and internal stakeholders while navigating changing priorities

What Sets You Apart

• Preference for at least one of the following fields of study: Artificial Intelligence and Robotics, Business Analytics, Computer and Information Science, Computer Engineering, Computer Programming, Data Processing/Analytics/Science, Engineering, Information Technology, Machine Learning, Management Information Systems, Mathematics, Statistics, Systems Engineering
• Demonstrating Veeva CRM implementation, configuration, and enhancement delivery
• Applying data analytics, reporting, and dashboarding in client-facing settings
• Navigating complex stakeholder conversations and translating needs into action
• Coaching teams through ambiguity while advancing delivery priorities
• Validating client feedback, refining solutions, and informing next steps

• Enterprise Veeva Architecture
• Advanced Configuration Strategy
• Integration Governance
• Custom Development Framework
• Data Strategy
• System Design
• Organizational Implementation

• Multi-instance Strategy
• Complex API Integration
• Advanced Reporting
• Performance Optimization
• Security Architecture
• Compliance Framework
• User Governance
• Migration Strategy
• Cost Management
• Innovation Strategy
• Team Development
• Executive Communication
• Strategic Planning