Veeva CRM Functional Consultant

GeekSoft Consulting; Bengaluru; On-site; INR 1,800,000 - 2,200,000; Full time

Benefits offered by this job

Challenging work environment

Opportunities for learning

Job summary

A leading IT consulting firm in Bengaluru is seeking a mid-senior level Customer Relationship Management Consultant proficient in Veeva CRM. The role involves designing and improving client platforms, implementing technology solutions, and ensuring product availability. Candidates should have over 4 years of experience with Veeva CRM, including multichannel engagement expertise. This position promises a challenging environment and opportunities for learning.

Qualifications

• 4+ years of experience with Veeva CRM and configuration expertise.
• Experience with multichannel engagement and digital offerings.
• Strong experience in configuring and supporting omnichannel sales models.

Responsibilities

• Design and improve the client’s online platform.
• Research and implement new technology solutions.
• Ensure resiliency and availability of products.
• Be a productive member of the team.

Skills

Veeva CRM expertise

Configuration skills

Strong communication

Coordination skills

Tools

Veeva CRM Engage

Approved Email

Job description

Responsibilities

• Help design, build and continuously improve the client’s online platform.
• Research, suggest and implement new technology solutions following best practices/standards.
• Take responsibility for the resiliency and availability of different products.
• Be a productive member of the team.

Requirements

• 4+ years of experience working with Veeva CRM (Sales and Engage), strong configuration expertise across Accounts, Contacts, Activities, and Calls, and hands‑on experience with Approved Email and multichannel engagement. Exposure to commercial models beyond traditional HCP detailing is highly preferred.
• Veeva CRM Functional Consultant with strong hands‑on experience in configuring and supporting Veeva CRM for non‑traditional commercial models, including medical devices, digital offerings, and subscription‑based businesses.
• Additionally, we are seeking a Veeva CRM Omnichannel Consultant to support digital and field engagement across e‑commerce, remote, and in‑person channels within Veeva CRM.
• Strong experience with Veeva CRM Engage, hands‑on configuration of Approved Email, experience with campaign execution and interaction tracking, and prior exposure to supporting hybrid or omnichannel sales models, along with strong communication and coordination skills.

Benefits

• A challenging, innovating environment.
• Opportunities for learning where needed.

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Information Technology

Industries

• IT Services and IT Consulting

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