PLM Support Engineers-Immediate Joiner

Tekskills Inc.; Kolkata District; Hybrid; INR 900,000 - 1,500,000; Full time

Job summary

Tekskills Inc. is seeking a skilled Teamcenter Support Engineer with 3 to 6 years of experience to join our team. You will provide technical support and administration for Teamcenter PLM solutions, ensuring seamless operation and enhancement of PLM systems.

You will handle L1/L2 support, monitor and optimize Teamcenter environments, and coordinate upgrades with IT teams. The role includes configuring modules, documenting solutions, and guiding end-users while meeting SLA targets.

Qualifications

• Strong knowledge of Teamcenter architecture, modules, and administration.
• Bachelor's degree in Engineering, Computer Science, or related field.
• Experience with Teamcenter integration using SOA, ITK, RAC, or SOA services.
• Proficient in troubleshooting server, database (Oracle/SQL Server), and client issues.
• Familiarity with CAD integrations (NX, CATIA, SolidWorks, etc.) is a plus.
• Experience with UNIX/Linux and Windows operating systems.
• Understanding of PLM workflows, data models, and security configurations.
• Excellent analytical, problem-solving, and communication skills.

Responsibilities

• Provide L1/L2 support for Teamcenter users, resolving technical issues promptly and effectively.
• Monitor, maintain, and optimize the performance of Teamcenter environments.
• Analyze, troubleshoot, and resolve software defects and integration problems.
• Coordinate with IT and application teams to implement upgrades, patches, and new releases.
• Assist in configuring and customizing Teamcenter modules based on business needs.
• Document technical solutions, workarounds, and user guides for internal knowledge base.
• Collaborate with development teams on defect fixes, enhancements, and system improvements.
• Ensure adherence to agreed SLAs by prioritizing incidents and service requests according to severity and impact.
• Support integration of Teamcenter with CAD tools, ERP, and other enterprise systems.
• Participate in root cause analysis for recurring issues and recommend process improvements.
• Provide training and technical guidance to end-users and junior support staff.

Skills

Teamcenter knowledge

Administration

SOA/ITK/RAC

Troubleshooting

Unix/Linux

Windows OS

CAD integrations

Documentation

Training

Team collaboration

Education

Bachelor's degree in Engineering/CS

Tools

Teamcenter

Oracle/SQL Server

UNIX/Linux

Windows

NX

CATIA

SolidWorks

Job description

Job Summary:

We are seeking a skilled Teamcenter Support Engineer with 3 to 6 years of experience to join our team. The ideal candidate will provide technical support and administration for Teamcenter PLM (Product Lifecycle Management) solutions, ensuring seamless operation and enhancement of PLM systems.

Key Responsibilities:

• Provide L1/L2 support for Teamcenter users, resolving technical issues promptly and effectively.
• Monitor, maintain, and optimize the performance of Teamcenter environments.
• Analyze, troubleshoot, and resolve software defects and integration problems.
• Coordinate with IT and application teams to implement upgrades, patches, and new releases.
• Assist in configuring and customizing Teamcenter modules based on business needs.
• Document technical solutions, workarounds, and user guides for internal knowledge base.
• Collaborate with development teams on defect fixes, enhancements, and system improvements.
• Ensure adherence to agreed SLAs by prioritizing incidents and service requests according to severity and impact.
• Support integration of Teamcenter with CAD tools, ERP, and other enterprise systems.
• Participate in root cause analysis for recurring issues and recommend process improvements.
• Provide training and technical guidance to end-users and junior support staff.

Required Skills & Qualifications:

• Strong knowledge of Teamcenter architecture, modules, and administration.
• Bachelors degree in Engineering, Computer Science, or related field.
• Experience with Teamcenter integration using SOA, ITK, RAC, or SOA services.
• Proficient in troubleshooting server, database (Oracle/SQL Server), and client issues.
• Familiarity with CAD integrations (NX, CATIA, SolidWorks, etc.) is a plus.
• Experience with UNIX/Linux and Windows operating systems.
• Understanding of PLM workflows, data models, and security configurations.
• Excellent analytical, problem-solving, and communication skills.

Ability to work independently and as part of a team in a fast-paced environment