PLM Support Engineers-Immediate Joiner

Tekskills Inc.; Bengaluru; Híbrido; INR 800 000 - 1 100 000; Tempo integral

Resumo da oferta

Tekskills Inc. is seeking a Teamcenter Support Engineer with 3–6 years of experience to ensure seamless operation of PLM solutions. You will provide L1/L2 support, monitor environments, and coordinate upgrades while collaborating with IT teams and developers.

You will configure and customize Teamcenter modules to meet business needs, document solutions, and train end-users and junior staff. Strong communication and problem-solving skills are essential.

Qualificações

• Bachelor's degree or higher in Engineering, Computer Science, or related field.
• Experience with Teamcenter architecture, modules, and administration.
• Strong troubleshooting of server, database, and client issues.
• Familiarity with CAD integrations and PLM workflows.

Responsabilidades

• Provide L1/L2 support for Teamcenter users, resolving technical issues promptly and effectively.
• Monitor, maintain, and optimize the performance of Teamcenter environments.
• Analyze, troubleshoot, and resolve software defects and integration problems.
• Coordinate with IT and application teams to implement upgrades, patches, and new releases.
• Assist in configuring and customizing Teamcenter modules based on business needs.
• Document technical solutions, workarounds, and user guides for internal knowledge base.
• Collaborate with development teams on defect fixes, enhancements, and system improvements.
• Ensure adherence to agreed SLAs by prioritizing incidents and service requests according to severity and impact.
• Support integration of Teamcenter with CAD tools, ERP, and other enterprise systems.
• Participate in root cause analysis for recurring issues and recommend process improvements.
• Provide training and technical guidance to end-users and junior support staff.

Conhecimentos

Teamcenter administration

L1/L2 support

ITK RAC integration

Database troubleshooting

CAD integrations

UNIX/Linux

Windows OS

PLM workflows

Analytical/problem-solving

Communication skills

Formação académica

Bachelor's degree in Engineering or CS

Ferramentas

Oracle

SQL Server

NX

CATIA

SolidWorks

Descrição da oferta de emprego

Job Summary:

We are seeking a skilled Teamcenter Support Engineer with 3 to 6 years of experience to join our team. The ideal candidate will provide technical support and administration for Teamcenter PLM (Product Lifecycle Management) solutions, ensuring seamless operation and enhancement of PLM systems.

Key Responsibilities:

• Provide L1/L2 support for Teamcenter users, resolving technical issues promptly and effectively.
• Monitor, maintain, and optimize the performance of Teamcenter environments.
• Analyze, troubleshoot, and resolve software defects and integration problems.
• Coordinate with IT and application teams to implement upgrades, patches, and new releases.
• Assist in configuring and customizing Teamcenter modules based on business needs.
• Document technical solutions, workarounds, and user guides for internal knowledge base.
• Collaborate with development teams on defect fixes, enhancements, and system improvements.
• Ensure adherence to agreed SLAs by prioritizing incidents and service requests according to severity and impact.
• Support integration of Teamcenter with CAD tools, ERP, and other enterprise systems.
• Participate in root cause analysis for recurring issues and recommend process improvements.
• Provide training and technical guidance to end-users and junior support staff.

Required Skills & Qualifications:

• Strong knowledge of Teamcenter architecture, modules, and administration.
• Bachelors degree in Engineering, Computer Science, or related field.
• Experience with Teamcenter integration using SOA, ITK, RAC, or SOA services.
• Proficient in troubleshooting server, database (Oracle/SQL Server), and client issues.
• Familiarity with CAD integrations (NX, CATIA, SolidWorks, etc.) is a plus.
• Experience with UNIX/Linux and Windows operating systems.
• Understanding of PLM workflows, data models, and security configurations.
• Excellent analytical, problem-solving, and communication skills.

Ability to work independently and as part of a team in a fast-paced environment