Teamcenter Support Engineer

Tekskills Inc.; Hyderabad; On-site; INR 900,000 - 1,800,000; Full time

Job summary

Tekskills Inc. in Hyderabad, India seeks a skilled Teamcenter Support Engineer to join our team. You will provide L1/L2 support, monitor performance, and assist with upgrades and integrations across CAD, ERP, and other enterprise systems.

The role requires 3–6 years in Teamcenter, strong troubleshooting skills, knowledge of ITK/SOA, and experience with Oracle/SQL Server. You will document solutions and train end-users while ensuring SLA adherence.

Qualifications

• Experience with Teamcenter architecture, modules, and administration.
• Bachelor's degree in Engineering, CS, or related field.
• Experience with Teamcenter integration using SOA, ITK, RAC, or SOA services.
• Troubleshooting server, database (Oracle/SQL Server), and client issues.
• Familiarity with CAD integrations (NX, CATIA, SolidWorks).
• Experience with UNIX/Linux and Windows operating systems.
• Understanding PLM workflows, data models, and security configurations.
• Strong analytical, problem-solving, and communication skills.
• Ability to work independently and in a team in a fast-paced environment.

Responsibilities

• Provide L1/L2 support for Teamcenter users, resolving technical issues promptly and effectively.
• Monitor, maintain, and optimise the performance of Teamcenter environments.
• Analyse, troubleshoot, and resolve software defects and integration problems.
• Coordinate with IT and application teams to implement upgrades, patches, and new releases.
• Assist in configuring and customising Teamcenter modules based on business needs.
• Document technical solutions, workarounds, and user guides for internal knowledge base.
• Collaborate with development teams on defect fixes, enhancements, and system improvements.
• Ensure adherence to agreed SLAs by prioritising incidents and service requests according to severity and impact.
• Support integration of Teamcenter with CAD tools, ERP, and other enterprise systems.
• Participate in root cause analysis for recurring issues and recommend process improvements.
• Provide training and technical guidance to end-users and junior support staff.

Skills

Teamcenter admin

L1/L2 support

UNIX/Linux

Windows OS

Oracle SQL

SOA ITK RAC

CAD integrations

Troubleshooting

Communication skills

Education

Bachelor's degree in Engineering or Computer Science

Tools

ITK

RAC

Job description

We are seeking a skilled Teamcenter Support Engineer with 3 to 6 years of experience to join our team. The ideal candidate will provide technical support and administration for Teamcenter PLM (Product Lifecycle Management) solutions, ensuring seamless operation and enhancement of PLM systems.

Key Responsibilities:

• Provide L1/L2 support for Teamcenter users, resolving technical issues promptly and effectively.
• Monitor, maintain, and optimise the performance of Teamcenter environments.
• Analyse, troubleshoot, and resolve software defects and integration problems.
• Coordinate with IT and application teams to implement upgrades, patches, and new releases.
• Assist in configuring and customising Teamcenter modules based on business needs.
• Document technical solutions, workarounds, and user guides for internal knowledge base.
• Collaborate with development teams on defect fixes, enhancements, and system improvements.
• Ensure adherence to agreed SLAs by prioritising incidents and service requests according to severity and impact.
• Support integration of Teamcenter with CAD tools, ERP, and other enterprise systems.
• Participate in root cause analysis for recurring issues and recommend process improvements.
• Provide training and technical guidance to end-users and junior support staff.

Required Skills & Qualifications:

• Strong knowledge of Teamcenter architecture, modules, and administration.
• Bachelors degree in Engineering, Computer Science, or related field.
• Experience with Teamcenter integration using SOA, ITK, RAC, or SOA services.
• Proficient in troubleshooting server, database (Oracle/SQL Server), and client issues.
• Familiarity with CAD integrations (NX, CATIA, SolidWorks, etc.) is a plus.
• Experience with UNIX/Linux and Windows operating systems.
• Understanding of PLM workflows, data models, and security configurations.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.