Teamcenter Support Engineer

Tekskills Inc.; Chennai; On-site; INR 700,000 - 1,000,000; Full time

Job summary

Tekskills Inc. is seeking a skilled Teamcenter Support Engineer with 3 to 6 years of experience to join our team in Chennai. The role focuses on technical support, administration, and optimization of Teamcenter PLM environments to ensure smooth PLM operations across projects.

The ideal candidate will troubleshoot issues, coordinate upgrades, and assist in configuring Teamcenter modules. Strong communication and collaboration with IT, CAD teams, and end-users are essential.

Qualifications

• Bachelor's degree in Engineering, Computer Science, or related field.
• Experience with Teamcenter integration using SOA, ITK, RAC, or SOA services.
• Proficient in troubleshooting server, database (Oracle/SQL Server), and client issues.

Responsibilities

• Provide L1/L2 support for Teamcenter users, resolving technical issues promptly and effectively.
• Monitor, maintain, and optimise the performance of Teamcenter environments.
• Coordinate with IT and application teams to implement upgrades, patches, and new releases.
• Assist in configuring and customising Teamcenter modules based on business needs.
• Document technical solutions, workarounds, and user guides for internal knowledge base.
• Collaborate with development teams on defect fixes, enhancements, and system improvements.
• Ensure adherence to agreed SLAs by prioritising incidents and service requests according to severity and impact.
• Support integration of Teamcenter with CAD tools, ERP, and other enterprise systems.

Skills

Teamcenter

Administration

SOA

ITK

RAC

UNIX/Linux

Windows

Database troubleshooting

Education

Bachelor's degree

Tools

CAD integrations

Job description

We are seeking a skilled Teamcenter Support Engineer with 3 to 6 years of experience to join our team. The ideal candidate will provide technical support and administration for Teamcenter PLM (Product Lifecycle Management) solutions, ensuring seamless operation and enhancement of PLM systems.

Key Responsibilities:

• Provide L1/L2 support for Teamcenter users, resolving technical issues promptly and effectively.
• Monitor, maintain, and optimise the performance of Teamcenter environments.
• Analyse, troubleshoot, and resolve software defects and integration problems.
• Coordinate with IT and application teams to implement upgrades, patches, and new releases.
• Assist in configuring and customising Teamcenter modules based on business needs.
• Document technical solutions, workarounds, and user guides for internal knowledge base.
• Collaborate with development teams on defect fixes, enhancements, and system improvements.
• Ensure adherence to agreed SLAs by prioritising incidents and service requests according to severity and impact.
• Support integration of Teamcenter with CAD tools, ERP, and other enterprise systems.
• Participate in root cause analysis for recurring issues and recommend process improvements.
• Provide training and technical guidance to end-users and junior support staff.

Required Skills & Qualifications:

• Strong knowledge of Teamcenter architecture, modules, and administration.
• Bachelors degree in Engineering, Computer Science, or related field.
• Experience with Teamcenter integration using SOA, ITK, RAC, or SOA services.
• Proficient in troubleshooting server, database (Oracle/SQL Server), and client issues.
• Familiarity with CAD integrations (NX, CATIA, SolidWorks, etc.) is a plus.
• Experience with UNIX/Linux and Windows operating systems.
• Understanding of PLM workflows, data models, and security configurations.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.