OP Pharmacy Manager

Continental Hospitals; Hyderabad; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

A leading healthcare facility in Hyderabad is looking for an experienced OP Pharmacy Manager to oversee daily pharmacy operations and drive sales growth. The candidate must possess an M. Pharm degree and have at least 10 years of experience in hospital pharmacy, preferably with outpatient focus. Responsibilities include inventory management, team leadership, compliance, and ensuring high patient satisfaction. This is a full-time position with opportunities for professional development.

Qualifications

• Minimum 10 years of relevant experience in hospital pharmacy (outpatient focus preferred).
• Must hold a valid Pharmacy Council registration.
• Licensing: Must hold a valid Pharmacy Council registration.

Responsibilities

• Ensure smooth and efficient day-to-day functioning of the OP Pharmacy.
• Drive revenue growth through effective planning, stock availability, and customer service.
• Develop and implement strategies to increase OP pharmacy sales.
• Ensure accurate dispensing with zero medication errors.
• Maintain inventory, monitor turnover, audits, and cost control.
• Lead, train, and evaluate pharmacy staff for disciplined, professional operations.

Skills

Strong knowledge of pharmacology and drug interactions

Attention to detail and accuracy in dispensing

Good communication and patient interaction skills

Familiarity with pharmacy billing systems and software

Ability to work in a fast-paced hospital environment

Inventory management

Formulary design

Regulatory compliance

Team management

Vendor coordination

Education

M. Pharm (Master of Pharmacy)

Tools

Pharmacy billing software

Job description

Continental Hospital is a JCI and NABH accredited facility offering multi-specialty, tertiary, and quaternary care services with more than 56 specialties, the healthcare institution is spread across 18 floors (1.4 million sq. ft), located in the IT and Financial District of Hyderabad, Gachibowli.

Continental Hospitals was founded by Dr Guru N Reddy in April 2013 to redefine healthcare in India by providing quality patient care with integrity, transparency, a collaborative approach, and evidence-based medicine

Continental Hospitals, India’s first LEED qualified super specialty hospital is built on international standards and is designed to enhance the healing spaces with natural ventilation, safety, and privacy. The hospital has incorporated the safest standards in the world including fire, water resources, sanitation, and internal transportation systems.

Continental Hospitals has a special health check lounge and a dedicated area for international patients, state-of-the-art facilities and medical equipment, as well as the latest communication and information technology.

Key specialties include Gastroenterology, Oncology, Orthopedics, Neuroscience, Cardiology, and Multi-organ Transplants. Our proactive team of highly experienced doctors, nurses, and staff ensures that we deliver the highest standard of personalized care to our patients at all times.

Job Title

Location

Full-time | Walk-in Interview | Offer Letter on the Spot

Key Responsibilities

1. Drive OP Pharmacy Operations & Sales

• Ensure smooth and efficient day-to-day functioning of the OP Pharmacy.
• Drive revenue growth through effective planning, stock availability, and customer service.
• Achieve monthly and annual sales targets.
• Monitor daily sales performance and implement corrective actions when required.

2. Sales Growth & Business Development

• Develop and implement strategies to increase OP pharmacy sales.
• Coordinate with consultants and departments to improve prescription conversions.
• Monitor prescription trends and promote high-demand and fast-moving products.

3. Formulary Design & Management

• Design and maintain an optimized pharmacy formulary aligned with hospital policies.
• Ensure availability of essential, high-moving, and critical medications.
• Review formulary periodically based on usage patterns and doctor preferences.
• Coordinate with procurement for cost-effective purchasing.

4. 100% Operational Efficiency of OP Pharmacy

• Ensure accurate dispensing with zero medication errors.
• Maintain compliance with statutory and regulatory requirements.
• Implement SOPs and monitor adherence to quality standards.
• Optimize manpower utilization and workflow processes.
• Monitor and reduce patient waiting time at the pharmacy counter.
• Ensure adequate staffing during peak hours.
• Implement queue management and workflow improvements.
• Maintain high patient satisfaction scores.

6. Inventory & Cost Control

• Maintain optimal inventory levels and reduce expiry losses.
• Monitor stock turnover ratio.
• Conduct regular audits and ensure proper documentation.
• Control pilferage and shrinkage.

7. Team Management & Development

• Lead, train, and supervise pharmacy staff.
• Conduct performance evaluations and provide feedback.
• Ensure high levels of discipline and professionalism within the team.

Required Qualifications

• Education: M. Pharm (Master of Pharmacy) – Mandatory
• Experience: Minimum 10 years of relevant experience in hospital pharmacy (outpatient focus preferred)
• Licensing: Must hold a valid Pharmacy Council registration

Key Skills

• Strong knowledge of pharmacology and drug interactions
• Attention to detail and accuracy in dispensing
• Good communication and patient interaction skills
• Familiarity with pharmacy billing systems and software
• Ability to work in a fast-paced hospital environment