Pharmacy Assistant

Apollo Pharmacy; Guravaigudem; On-site; INR 167,400 - 256,680; Full time

Job summary

Apollo Pharmacy in India is seeking a Pharmacy Assistant / Pharmacy Aide to support the pharmacist in dispensing medicines, verify prescriptions, and handle billing. Responsibilities include cross-checking bills with patient details, checking stock, coordinating with suppliers, and assisting in home-delivery and patient counseling.

The role emphasizes inventory control, cold-chain storage, daily stock tallies, and meeting pharmacy targets while ensuring accurate data entry and courteous service

Qualifications

• Experience in pharmacy retail with relevant exposure.
• Ability to counsel patients and provide drug information.
• Willingness to handle cash at the billing counter.

Responsibilities

• Cross-check issuing medicines with bills for patient name, item, quantity, expiry and acknowledge the bill.
• Check stock availability, raise indents, and coordinate with pharmacy and suppliers.
• Counsel patients and customers on health, medications, and drug information; maintain relationships with customers and doctors; support free home-delivery orders and follow up on deliveries.
• Handle cash at the billing counter as required.
• Maintain cold-chain storage and ensure proper refrigeration; verify data entry against received items (MRP, batch number, expiry).
• Perform inventory management: enter stock in system, print receipts, manage branch transfers, coordinate with DC for stock, and ensure regular stock tallies and rack checks; support sales targets.

Skills

Customer service

Stock management

Cash handling

Pharmacy operations

Order coordination

Job description

PHARMACY ASSISTANT / PHARMACY AIDE

Assist the Pharmacist in dispensing drugs according to a prescription issued by a doctor. If the prescribed medicines are not available, arrange them from in‑house pharmacies under a 100% prescription, consulting the doctor regarding any substitutions.

Responsibilities

• Cross check issuing medicines with bills concerning patient name, item name, quantity, expiry, and acknowledge the bill.
• Check stock availability, raise indents for required stock, and coordinate with the pharmacy and suppliers.
• Customer service: counsel patients and customers on health, medication reactions; maintain relationships with customers and doctors; maintain free home‑delivery register and follow up on timely deliveries; handle inbound calls focused on drug information, patient counseling, and free home‑delivery orders; address patient queries regarding drug therapy.
• Handle cash at billing counter as required.
• Cold‑chain management: store drugs under appropriate refrigeration and security; prepare bills in computer and collect cash; verify quantity, MRP, batch number, and expiry of received items from stores before data entry.
• Inventory management and sales: enter stock into computer; print receipts from the store for cross‑checking issues; import/export stock from nearby pharmacies through Branch Transfers (BT); if stock is unavailable, communicate with the Distribution Center (DC), visit the DC, and collect necessary stock based on emergency; maintain record for out‑of‑stock items and follow up; ensure 100% physical stock is tallied by category twice a week; perform daily rack‑wise verification of fast‑moving items; ensure proper hand‑over and take‑over of shifts.
• Focus on sales and strive to attain pharmacy targets; perform other tasks as assigned by the in‑charge.

Compensation & Benefits

This position is on the company rolls, offering competitive pay, benefits, and attractive incentives.

Eligibility

Eligibility for candidates with non‑pharmacy qualifications with relevant pharmacy retail experience only.