Pharma Customer Support Executive

Happinesscue; Lucknow, Jaipur, Delhi; On-site; INR 200,000 - 350,000; Full time

Job summary

Happinesscue, a pharma-focused company, is seeking a Pharma Customer Support Executive to manage day-to-day product communications, territory coordination, reporting and relationship building. The role emphasizes ownership of routine tasks after training.

The role is team-oriented with regular interactions with colleagues, customers, vendors and partners. Shortlisted candidates may face a practical discussion or role-specific assessment.

Qualifications

• 0-3 years of experience in pharma/customer support
• Strong communication and coordination abilities
• Ability to manage reporting and records accurately

Responsibilities

• Handle day-to-day responsibilities connected with product communication, territory coordination, reporting, relationship building, follow-up
• Coordinate assigned work
• Respond to relevant enquiries
• Maintain records and reports
• Follow up with stakeholders
• Ensure that agreed activities are completed on time

Skills

Customer support

Communication

Coordination

Reporting

Job description

Job Summary

As Pharma Customer Support Executive, you will handle day-to-day responsibilities connected with product communication, territory coordination, reporting, relationship building, follow-up.

This includes coordinating assigned work, responding to relevant enquiries, maintaining records and reports, following up with stakeholders and ensuring that agreed activities are completed on time.

The work is practical and team-oriented, with regular interaction with colleagues, customers, vendors, partners or other stakeholders depending on the assignment.

The exact team structure and reporting line will be discussed with shortlisted candidates.

The ideal candidate should communicate clearly, be organised and take ownership of routine responsibilities after initial training.

Shortlisted candidates may be asked to participate in a short practical discussion or role-specific assessment.

Responsibilities

• handle day-to-day responsibilities connected with product communication, territory coordination, reporting, relationship building, follow-up.
• coordinating assigned work
• responding to relevant enquiries
• maintaining records and reports
• following up with stakeholders
• ensuring that agreed activities are completed on time

Location

The role is based across Delhi NCR / Jaipur / Lucknow / Chandigarh.

Experience

0?3 years

Location -

Delhi / NCR , Jaipur , Lucknow , Chandigarh