People Success (Manager/ Snr. manager )

Connectandheal; Bengaluru; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

Connectandheal, Bengaluru-based startup, seeks an HR Manager for Talent & Operations to lead people strategy. You will bridge talent acquisition with operational execution, build a frictionless employee experience using Keka, automate workflows, and use data analytics to drive retention, engagement and headcount planning.

You will own HRIS (Keka), ensure payroll, leave and attendance processes run smoothly, design policy handbooks, guide OKR/KPI cycles, and develop high-impact engagement

Qualifications

• 5+ years in HR, with at least 2 years in a unicorn or profitable startup.
• Expert-level proficiency in Keka or similar HRIS tools and advanced Excel/Sheets.

Responsibilities

• Operational Excellence: Own HRIS, automate payroll, leave, and attendance workflows.
• Strategic Talent Management: Lead OKR/KPI cycles, meritocratic appraisals, and employee engagement programs.
• Data-Driven Insights: Create monthly HR dashboards and predictive analyses to inform retention and headcount planning.

Skills

Keka expertise

MS Excel/Google Sheets

Data analytics

Active listening & negotiation

Education

Bachelor’s degree in HR or related field

Tools

Keka

Darwinbox

Zoho

Job description

As the HR Manager for Talent & Operations, you will be the backbone of our people strategy. You will bridge the gap between high-level talent acquisition and seamless operational execution. Your goal is to build a "frictionless" employee experience by leveraging modern HRIS tools (Keka), automating manual workflows, and using data analytics to drive decisions on retention, engagement, and headcount planning.

Your responsibilities:

1. Operational Excellence & HRIS (Keka Expert):

• System Ownership: Serve as the super-admin for Keka/HRMS, ensuring 100% data integrity across the employee lifecycle (Onboarding to Offboarding).
• Process Automation: Identify bottlenecks in HR workflows and implement automated solutions to reduce manual intervention in payroll, leave, and attendance management.
• Compliance: Ensure the organization is 100% compliant with Indian Labor Laws (PF, ESI, PT, LWF) and internal audit standards.
• Policy Design: Draft and periodically update employee handbooks and policies that reflect a modern, flexible startup culture.

2. Strategic Talent Management:

• Talent Acquisition Support: Partner with the TA team to ensure a gold-standard candidate experience and smooth transition into the onboarding phase.
• Performance Management: Lead the OKR/KPI setting process. Own the annual and mid-year appraisal cycles, ensuring they are meritocratic and transparent.
• Employee Engagement: Move beyond "birthday celebrations." Design high-impact engagement initiatives based on eNPS (Employee Net Promoter Score) and sentiment analysis.
• Learning & Development: Identify skill gaps and coordinate with department heads to implement technical and leadership training programs.

3. Data-Driven Insights & Analytics

• HR Dashboarding: Create and present monthly HR reports (Attrition trends, Time-to-hire, Cost-per-hire, Diversity metrics).
• Predictive Analytics: Use data to predict flight risks and proactively design retention strategies for high-potential employees.
• Budgeting: Manage the HR budget, including compensation benchmarking and benefits optimization to stay competitive in the Bangalore startup market.

Skill sets/Experience we require:

• Experience: 5+ years in HR, with at least 2 years in a Unicorn or profitable startup.
• Tech Stack: Expert-level proficiency in Keka (or similar tools like Darwinbox/Zoho). Advanced MS Excel/Google Sheets skills are non-negotiable.
• People oriented and results driven
• Demonstrable experience with human resources metrics
• Excellent active listening, negotiation and presentation skills
• Competence to build and effectively manage interpersonal relationships at all levels of the company
• In-depth knowledge of labor law and HR best practices

• Bachelor's degree or equivalent certifications in Human Resources or Organization Development
• Active participation in HR communities like SHRM/NHRD

Required Skills

Operational Excellence & Retention HR Operations Communication Team Handling Talent Acquisition Data Management Execel/Google sheets Knowlegde